Megan McCarty
Grants Pass,OR
Summary
Detail-oriented and methodical administrative professional successful at handling all report reconciliations, administrative functions, and professional records support requirements. Learns and adapts to different programs with ease.
Overview
1
1
Certification
Work History
Licensed Insurance Agent
American National Insurance Company
Grants Pass, OR
- Performed routine follow-up calls to assess customer satisfaction with products and services.
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Collaborated with internal teams such as Underwriters and Claims Adjusters to ensure accuracy.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
- Identified opportunities for cross-selling additional policies or services to existing customers.
- Engaged customers and provided high level of service by carefully explaining details about documents.
Office Manager
Calvary Lutheran Church of Grants Pass
Grants Pass, OR
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Researched emerging trends in web design and technology to stay current with industry standards.
- Created invoices for donations received by the church.
- Set up audio-visual equipment prior to sermons or special presentations.
- Updated contact information in database system for members of the congregation.
- Scheduled meetings, conferences and appointments with members of the congregation.
- Maintained inventory of supplies used in the office environment.
- Managed all aspects of data entry into various computer programs.
- Provided secretarial assistance to pastors during special projects or events.
- Prepared correspondence, reports, memos and newsletters for church events.
- Assisted in preparing agendas for weekly staff meetings.
- Organized and maintained church files, records and documents.
- Prepared bulletins for weekly attendees.
Medical Assistant
Asante Medical Group
Grants Pass, OR
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
Loan Officer
Northwest Community Credit Union
Grants Pass, Oregon
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Processed payments received from borrowers in accordance with established policies and procedures.
- Identified opportunities for cross-selling additional products and services.
Medical Assistant
Paragon Orthopedics
Grants Pass, OR
- Assisted with scheduling surgeries at hospitals or ambulatory surgery centers.
- Assisted physicians with casting and splinting of fractures.
- Greeted patients, recorded vital signs, and collected medical histories prior to patient examinations.
Education
Rogue Community College
Grants Pass, ORSkills
- Customer Service
- Invoicing, Billing and Payment Processing
- Data Analysis
- Critical thinking
- Negotiation abilities
- Conflict Management
- Adaptability
- Analytical decision-making skills
Certification
- Licensed in Property and Casualty Insurance
Timeline
Licensed Insurance Agent
American National Insurance Company
Office Manager
Calvary Lutheran Church of Grants Pass
Medical Assistant
Asante Medical Group
Loan Officer
Northwest Community Credit Union
Medical Assistant
Paragon Orthopedics
Rogue Community College