Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Merchant

Rochester,NY

Summary

Reliable and professional with a strong background in customer service. Strong ability to enhance guest experiences through communication and teamwork. Skilled in problem-solving and multi-tasking, consistently ensuring efficient operations and high customer satisfaction. Committed to maintaining a positive workplace environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Moana Nursery
Reno, NV
03.2022 - 05.2023

Restaurant Hostess

Chili's Restaurant
Reno, NV
09.2021 - 03.2022
  • Welcomed and seated guests promptly, ensuring efficient table turnover.
  • Managed reservation system to optimize seating arrangements during peak hours.
  • Collaborated with kitchen and wait staff to ensure seamless dining experiences for patrons.
  • Assisted in training new host staff on company policies and customer engagement techniques.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Assistant

Anew Bathtub Repair
Reno, NV
05.2020 - 05.2022
  • Assisted in the transportation of repair tools over long distances.
  • Supported technicians by preparing tools and materials for daily jobs.
  • Communicated with customers to address inquiries and provide service updates.
  • Assisted manager in all aspects of business operations.

Team Member

Rita’s Italian Ice
Reno, NV
06.2019 - 09.2019
  • Maintained cleanliness and organization of workstations for efficient service delivery.
  • Assisted in inventory management by tracking stock levels and restocking supplies as needed.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Adhered to food safety regulations and company policies for safe food handling practices.

Education

Nevada Learning Academy

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Moana Nursery
03.2022 - 05.2023

Restaurant Hostess

Chili's Restaurant
09.2021 - 03.2022

Assistant

Anew Bathtub Repair
05.2020 - 05.2022

Team Member

Rita’s Italian Ice
06.2019 - 09.2019

Nevada Learning Academy