Sociable Server offering 17 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
16
16
years of professional experience
Work History
Server
Johnson’s landing
Buffalo, NY
08.2023 - Current
Serves patrons with food and beverages in a positive and timely manner .
Provides information to help with food and beverage selection.
Presents ordered choices in a prompt and efficient manner.
Maintains a dinning ambiance with an enthusiastic attitude.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Pegs place restaurant
Hamburg, NY
10.2018 - 08.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered food orders promptly and courteously.
Server Shift Leader
Wayside Family Restaurant
Buffalo, NY
07.2010 - 10.2021
Ensured customer satisfaction and handled customer complaints in a professional manner.
Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
Resolved conflicts between customers or employees in a timely manner while following company guidelines for dispute resolution.
Developed strategies for improving customer service standards within the restaurant.