Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Misiak

Buffalo,NY

Summary

Sociable Server offering 17 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Overview

16
16
years of professional experience

Work History

Server

Johnson’s landing
Buffalo, NY
08.2023 - Current
  • Serves patrons with food and beverages in a positive and timely manner .
  • Provides information to help with food and beverage selection.
  • Presents ordered choices in a prompt and efficient manner.
  • Maintains a dinning ambiance with an enthusiastic attitude.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Server

Pegs place restaurant
Hamburg, NY
10.2018 - 08.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.

Server Shift Leader

Wayside Family Restaurant
Buffalo, NY
07.2010 - 10.2021
  • Ensured customer satisfaction and handled customer complaints in a professional manner.
  • Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
  • Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
  • Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
  • Resolved conflicts between customers or employees in a timely manner while following company guidelines for dispute resolution.
  • Developed strategies for improving customer service standards within the restaurant.

Education

Associate of Science - Criminal Science

Roberts Wesleyan College
Rochester, NY
05.2010

Skills

  • Order Management
  • Food Delivery
  • Safe Food Handling
  • Food Inspection
  • Food Running
  • Supply Restocking
  • Beverage Preparation
  • Guest Engagement
  • Table Setting
  • Service Prioritization
  • Effective Customer Upselling
  • Suggestive Selling
  • Dining Customer Service

Timeline

Server

Johnson’s landing
08.2023 - Current

Server

Pegs place restaurant
10.2018 - 08.2023

Server Shift Leader

Wayside Family Restaurant
07.2010 - 10.2021

Associate of Science - Criminal Science

Roberts Wesleyan College
Megan Misiak