Megan Mohon
Marshalltown
Summary
Focusing on combining my passion for healthcare and excellent interpersonal skills. Compassionate Certified Nurse Assistant and Medical Assistant. Interested in a position in the medical field to align with my goal to obtain my Nursing Degree. Currently enrolled at Marshalltown Community College.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner, Operator
Tropical Sno
Marshalltown
03.2025 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Universal Worker, Certified Medication Manager
Birkwood Village Tama
Toledo
09.2024 - 04.2025
- Provided compassionate care and support to residents in an assisted living facility including memory care residents
- Assisted with activities of daily living, including bathing, dressing, grooming, and medication management
- Monitored vital signs and reported any changes or concerns to the nursing staff
- Administered medications to patients daily, ensuring accurate dosages and adherence to medication schedules
- Maintained detailed records of medication administration, documenting any changes or reactions observed
Store Leader
BeMobile Verizon Premium Retailer
Marshalltown
11.2023 - 09.2024
- Manage, coach, sales, customer service, inventory management, cash management.
Member Service Executive
Greenstate Credit Union
Ankeny
07.2021 - 04.2023
- As a member service executive I am responsible for assistance new and existing members with loans, checking accounts, credit cards, savings/money markets, CDs, and account maintenance.
- Auto loans, recreational loans, home equity loans, personal loans
- Assisting members by looking at their whole financial picture to determine ways to save and earn them money
- Account maintenance including fraud assistance
- Daily sales calls to expand memberships and customer relationships
- Strong interpersonal skills
- Organizational skills and can multitaskDRAFTBartender/Server
Salesperson
GoodLife RV
Belington
09.2021 - 06.2022
- Engaged customers to identify needs and recommend appropriate products.
- Demonstrated product features to enhance customer understanding and interest.
- Collaborated with team members to achieve sales goals and improve service.
- Educated customers about products and services offered by the company.
Bartender/Server
Founders Irish Pub
Bondurant
09.2020 - 09.2021
- Bartender and waitress
RV Sales
RV One Superstores
Altoona
09.2018 - 09.2020
- RV and camper sales, customer service and product knowledge.
- Showing customers specific campers and RV's based on their needs and wants
- Presenting features and benefits of products to customers
- Maintaining positive business relationships to ensure future sales and happy customers!
- Calculating and presenting price and payments options to customers
Certified Medical Assistant
Bergman Folkers Plastic Surgery
Des Moines
05.2017 - 07.2018
- Patient care, vitals, wound care, data entry, assisting the doctor with minor procedures, FMLA forms, work compensation forms, medical inventory management and ordering, insurance preauthorizations for surgeries, procedures and radiology, instrument sterilization.
Certified Medical Assistant
Physicians Clinic of Iowa
Cedar Rapids
12.2014 - 12.2016
- Patient care, vitals, assisting the doctor with minor procedures, insurance preauthorizations for procedures, surgeries and radiology, scheduling appointments and surgeries, instrument sterilization.
Sales Associate and Team Supervisor
Staples
Cedar Rapids
02.2013 - 11.2015
- Customer service, sales associate, key holder, cashier, returns, money management, coaching associates, receiving freight, distributing inventory, inventory management.
Community Living Specialist
To The Rescue
Cedar Rapids
02.2013 - 11.2014
- Supported community living for adults with mild mental and physical disabilities. Assisting with accessing community resources, transportation, shopping, cleaning, cooking, and activities of daily living.
Education
Medical Assistant - Medical Assisting
Kirkwood Community College
Cedar Rapids, IA05.2014
Skills
- EMR systems
- Vital signs
- Medication Administration
- Customer Service
- Experience Administering Injections
- Patient care
- Problem solving
- Assisting with procedures in the office
- Sterilization techniques
- Adaptable
- Compassionate
- Insurance authorizations
- Direct patient care
- Multitasking and organization
- Toileting assistance
- Patient hygiene assistance
- Alzheimer's and dementia care
Certification
Certified Medical Assistant, AAMA, Certification ID 247526 (Aug 2025-Aug 2030)
Certified Nursing Assistant (April 2025 to April 2030)
References
References available upon request.
Timeline
Owner, Operator
Tropical Sno
03.2025 - Current
Universal Worker, Certified Medication Manager
Birkwood Village Tama
09.2024 - 04.2025
Store Leader
BeMobile Verizon Premium Retailer
11.2023 - 09.2024
Salesperson
GoodLife RV
09.2021 - 06.2022
Member Service Executive
Greenstate Credit Union
07.2021 - 04.2023
Bartender/Server
Founders Irish Pub
09.2020 - 09.2021
RV Sales
RV One Superstores
09.2018 - 09.2020
Certified Medical Assistant
Bergman Folkers Plastic Surgery
05.2017 - 07.2018
Certified Medical Assistant
Physicians Clinic of Iowa
12.2014 - 12.2016
Sales Associate and Team Supervisor
Staples
02.2013 - 11.2015
Community Living Specialist
To The Rescue
02.2013 - 11.2014
Medical Assistant - Medical Assisting
Kirkwood Community College