Megan Muniz
Shallotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ophthalmologist Assistant
Wilmington Eye
Wilmington , NC
09.2022 - Current
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Prepared patients and administered basic eye exam tests.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
CNA - Certified Nursing Assistant
Universal Healthcare Brunswick
Bolivia, NC
11.2020 - Current
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Documented activities and recorded information in EMR system.
Sales Associate
Once Upon a Child
Surfside Beach, SC
11.2019 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
Server
Inlet View Bar & Grill
Shallotte, NC
06.2018 - 08.2019
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
Server
Buffalo Wild Wings
01.2017 - 04.2018
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
Clerk/ Cashier
American Eagle Outfitters
11.2016 - 12.2016
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers and employees to answer questions or explain information.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Expeditor
Inlet View Bar & Grill
Shallotte, NC
06.2016 - 12.2016
- Coordinated service for food runners and other kitchen staff.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
Sales Associate
Sally Beauty Supply
04.2016 - 11.2016
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate/ Clerk
Pete’s Sweets
07.2015 - 11.2016
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Sales Associate
Coastal Outfitters General Store
05.2015 - 07.2015
- Achieved all set sales goals while providing outstanding customer service
- Pushed products while identifying with individual customer requirements and preferences
- Maintained clean display and store appearance
- Fostered and maintained excellent customer relationships.
Clerk
How Sweet It Is
05.2014 - 10.2014
- Assisted in taking and preparing orders from customers
- Prepared call-in orders and ensured that customers are provided with a time limit of expiry
- Cleaned and maintained work and customer areas
- Ensured that ice cream dispensing and making equipment is cleaned and maintained on a regular basis
- Served ice cream to patrons and assisted in clearing and laying dishes.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC06-2013
Some College (No Degree) -
Brunswick Community College
Bolivia, NCSkills
- Patient Care
- Appointment Scheduling
- Diagnostic Testing
- Heartsaver First Aid CPR AED
- Customer service abilities
- Medical history obtainment
Certification
- CNA - (not current)
- BLS Certification
- CPR Certification
Personal Information
- Title: Ophthalmic Assistant
Timeline
Ophthalmologist Assistant
Wilmington Eye
09.2022 - Current
CNA - Certified Nursing Assistant
Universal Healthcare Brunswick
11.2020 - Current
Sales Associate
Once Upon a Child
11.2019 - 03.2020
Server
Inlet View Bar & Grill
06.2018 - 08.2019
Server
Buffalo Wild Wings
01.2017 - 04.2018
Clerk/ Cashier
American Eagle Outfitters
11.2016 - 12.2016
Expeditor
Inlet View Bar & Grill
06.2016 - 12.2016
Sales Associate
Sally Beauty Supply
04.2016 - 11.2016
Sales Associate/ Clerk
Pete’s Sweets
07.2015 - 11.2016
Sales Associate
Coastal Outfitters General Store
05.2015 - 07.2015
Clerk
How Sweet It Is
05.2014 - 10.2014
High School Diploma -
West Brunswick High School
Some College (No Degree) -
Brunswick Community College
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