Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Nelson

Old Bridge,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Shift Lead

Walgreens
09.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Camp Counselor

Country Roads Day Camp
06.2022 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.

Front End Associate

Shop-rite Supermarkets
05.2021 - 06.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Old Bridge High School
Old Bridge, NJ
06.2022

Skills

  • Performance Improvement
  • Operations Monitoring
  • Loss Prevention
  • Work Delegation
  • Decision-Making Capabilities
  • Sales Proficiency
  • Employee Training
  • Rules Enforcement
  • Guest Service
  • Conflict Resolution
  • Customer service focus
  • Inventory management
  • Organizational skills
  • Attention to detail
  • Problem-solving abilities
  • Task prioritization
  • Effective communication
  • Workplace safety
  • Staff Supervision
  • Daily Workflows
  • Cash Handling
  • Problem-Solving
  • Positive Attitude
  • Drawer Assignments

Timeline

Shift Lead

Walgreens
09.2022 - Current

Camp Counselor

Country Roads Day Camp
06.2022 - 08.2023

Front End Associate

Shop-rite Supermarkets
05.2021 - 06.2022

High School Diploma -

Old Bridge High School

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Megan Nelson