Hi, I’m
Megan Oberg
Macy,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
17
years of professional experience
1
Certification
Work History
Fulton County Sheriff's Office
911 Dispatcher
01.2019 - Current
Job overview
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Great Lakes Caring Home Health And Hospice
CNA
09.2016 - 07.2018
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
B&K Drive In
Cook/Carhop
05.2007 - 09.2017
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Peabody Retirement Community
CNA
09.2014 - 02.2016
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Education
North Miami High SchoolDenver, IN
Diploma
06.2009
Skills
- Works Well Under Pressure
- Critical Thinking
- Active Listening
- Computer Skills
- Stress Tolerance
- Information Gathering
- Basic life support understanding
- Information documentation
- Public Safety Awareness
- Emergency Medical Instruction
- CPR and First Aid
- Emergency Medical Dispatch (EMD)
- Communications Trainer
- Documentation And Reporting
Certification
- EMD - Emergency Medical Dispatch
- Firefighter 1 & 2
- NIMS 100, 200, 300, 400, 700, and 800
- EMD-Q - Emergency Medical Dispatch Quality Assurance
Timeline
911 Dispatcher
Fulton County Sheriff's Office
01.2019 - Current
CNA
Great Lakes Caring Home Health And Hospice
09.2016 - 07.2018
CNA
Peabody Retirement Community
09.2014 - 02.2016
Cook/Carhop
B&K Drive In
05.2007 - 09.2017
North Miami High School
Diploma
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