Megan Orick
Walla Walla,Washington
Summary
Customer-focused professional with extensive experience in problem-solving and inquiry resolution within customer service. Committed to skill enhancement and timely task execution, ensuring operational efficiency. Excels in both independent and team environments, driving organizational success through collaboration and support.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Lead Cake Decorator
Safeway Inc.
12.2024 - Current
- Directed bakery production and product flow, ensuring timely item availability and quality customer service aligned with weekly reports. Oversaw backroom ingredient control and custom order execution while guiding bakery associates on daily priorities and workload changes.
- Provided backup leadership for the department manager, including overseeing daily operations, providing leadership support for other team members, coordinating with department heads on operational issues and supporting corporate responsibilities and store director meetings.
Baker
Safeway Inc
11.2022 - 12.2024
- Bakery shelves are ready for customers before store opening through timely supply retrieval, unloading, and restocking. Accurate stock records are maintained by tracking products in computer system and correcting discrepancies promptly. Positive customer experiences are supported through warm greetings, order packaging, and helpful answers about products.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH04-2025
Associate - Psychology
Rio Salado College
Tempe, AZ11-2022
GED - undefined
Arizona Department of Education
Tempe, AZ08-2019
Skills
- Effective conflict resolution
- Effective adaptability
- Problem Solving
- Experienced with Microsoft Office suite
- Empathy
- Collaboration
- Analytical thinking
- Active Listening
- Product Presentation
- Customer Service
- Document management
- Emotional Intelligence
Certification
Food Handlers Card
Languages
English
Native or Bilingual
Timeline
Lead Cake Decorator
Safeway Inc.
12.2024 - Current
Baker
Safeway Inc
11.2022 - 12.2024
GED - undefined
Arizona Department of Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate - Psychology
Rio Salado College