Megan Pascal
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional organization skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
The Dance Depot
Collegeville, PA
09.2022 - Current
- Greeted clients warmly upon arrival at the dance studio.
- Managed appointment scheduling for classes and private lessons.
- Answered phone calls and addressed inquiries about services and schedules.
- Assisted with student registration and payment processing for classes.
- Provided information about class schedules, instructors, and events to clients.
- Handled customer complaints with professionalism and empathy in person or over the phone.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Bachelor of Arts - Studio Art
Kutztown University of Pennsylvania
Kutztown, PA05-2025
Skills
- Customer service
- Client relationship management
- Problem solving
- Attention to detail
- Proofreading skills
- Time management
- Data management
- Multitasking Abilities
- Self-Directed
- Typing 70 WPM
- Using Google Docs, Files, and Sheets
Timeline
Front Desk Receptionist
The Dance Depot
09.2022 - Current
Bachelor of Arts - Studio Art
Kutztown University of Pennsylvania
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