Megan Rayner
Havre De Grace,MD
Summary
Dynamic and detail-oriented professional with experience at Great Wolf Lodge and a proven track record in quality assurance and customer service. Skilled in problem-solving and time management, I excel in fast-paced environments, ensuring high standards of cleanliness and safety while enhancing customer satisfaction through effective communication and teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dishwasher
Great Wolf Lodge
Perryville, MD
05.2025 - 05.2025
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Disposed of glassware that had been broken or chipped according to safety procedures.
Bartender
Hook N Reel
Rosedale, MD
07.2019 - 01.2024
- Upsold customers from shelf to premium brands to help boost sales.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Processed payments accurately and efficiently with POS system.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Cleansed glasses with sanitizing solution after each use.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Beauty Sales Associate
Target
Aberdeen, MD
08.2017 - 08.2019
- Offered product demonstrations and education to promote benefits and quality.
- Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Addressed customer questions and concerns regarding products and services.
- Maximized sales by cross-selling and upselling higher-profit products.
- Ensured that promotional materials were displayed accurately throughout the store.
Education
High School Diploma -
Aberdeen
Aberdeen, MD06-2018
Some College (No Degree) -
Harford Community College
Bel Air, MDSkills
- Communication skills
- Problem solving
- Attention to detail
- Customer service
- Time management
- Safety protocols
- Task prioritization
- Quality assurance
Affiliations
- Amateur Baking
- Attending Church
Certification
- Certified Endoscope Reprocesses (#608102)
- Certified Healthcare Leadership (#608102)
- Certified Registered Central Service Tech (#608102)
- CPR/BLS AHA (#
Timeline
Dishwasher
Great Wolf Lodge
05.2025 - 05.2025
Bartender
Hook N Reel
07.2019 - 01.2024
Beauty Sales Associate
Target
08.2017 - 08.2019
High School Diploma -
Aberdeen
Some College (No Degree) -
Harford Community College
Similar Profiles
Jahongir BerkinovJahongir Berkinov
Lifeguard at Great Wolf Lodge|2501 Great Wolf Dr 45040Lifeguard at Great Wolf Lodge|2501 Great Wolf Dr 45040
Suraj SharmaSuraj Sharma
Line Cook at Great Wolf LodgeLine Cook at Great Wolf Lodge
Rahkim EppesRahkim Eppes
Retail and Attractions at Great Wolf LodgeRetail and Attractions at Great Wolf Lodge
MIguel RodriguezMIguel Rodriguez
Maintenance Technician 2 at The Great Wolf LodgeMaintenance Technician 2 at The Great Wolf Lodge
Andrew J. MorrisAndrew J. Morris
West Territory Manager at Cascade Maverik LacrosseWest Territory Manager at Cascade Maverik Lacrosse