Megan Roberson
Margate
Summary
Detail-oriented and adaptable business professional with experience in data research, public records analysis, administrative support, customer service, and team leadership. Experience in conducting in-depth research, manage complex documentation, and collaborate with government agencies, clients, and cross-functional teams to ensure accuracy and timely completion of projects. Strong background in leadership through supervisory roles in management and customer-focused environments, with excellent communication, problem-solving, and organizational skills.
Overview
7
7
years of professional experience
Work History
Data Entry and Research Assistant
Abramowitz Tax & Lien Service
Deerfield Beach, FL
10.2023 - 05.2026
- Conducted detailed research on tax policies and lien regulations to support client inquiries.
- Analyzed data trends to identify potential risks related to tax liens and provide actionable insights.
- Collaborated with team members to streamline research processes, enhancing overall efficiency and accuracy.
- Collaborated with municipalities, government agencies, and records offices to obtain required documentation.
- Managed invoices, payments, and official request submissions while maintaining data accuracy.
- Utilized multiple research databases and internal software to organize, verify, and report information.
- Maintained strict attention to detail while balancing multiple deadlines in a fast-paced office environment.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
Department Assistant & Sales Coordinator |
Doris Italian Market & Bakery
Coral Springs, FL
01.2023 - 10.2023
- Coordinated departmental scheduling and resource allocation to enhance operational efficiency.
- Assisted in managing inventory levels, ensuring timely restocking of supplies.
- Streamlined communication between departments to improve workflow and collaboration.
- Delivered exceptional customer service while supporting daily operations across multiple departments.
- Provided sales support in resolving customer concerns in a high-volume retail environment.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department budget constraints.
Swim Instructor & Deck Manager
Tsunami Swim Academy
Coconut Creek, FL
06.2021 - 01.2023
- Designed and implemented plans tailored to individual skill levels and ages.
- Trained and mentored junior instructors, enhancing overall team performance and teaching quality.
- Evaluated student progress regularly, adapting instruction methods to improve learning outcomes.
- Coordinated class schedules and supported enrollment for more than 50 students.
- Fostered positive relationships with students, parents, and coaching staff while maintaining a safe learning environment.
- Ensured compliance with safety regulations and protocols, maintaining a secure learning environment.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Assistant Aquatic Director
Township Community Masters Association
Coconut Creek, FL
11.2019 - 01.2023
- Developed and implemented training programs for aquatics staff to enhance safety and operational efficiency.
- Collaborated with community stakeholders to design engaging aquatic activities that fostered participation and inclusivity.
- Managed scheduling and coordination of swim lessons, ensuring optimal resource allocation and customer satisfaction.
- Conducted regular evaluations of facility compliance with health regulations, maintaining high safety standards for patrons.
- Supervised and scheduled a team of 11 lifeguards while ensuring compliance with safety regulations.
- Assisted with hiring, interviewing, onboarding, and staff training.
- Addressed resident concerns and collaborated with management to maintain efficient facility operations.
- Promoted a safe, organized, and customer-focused environment.
- Facilitated community outreach programs promoting aquatic safety education, increasing awareness among local residents.
- Monitored pH, chlorine, alkalinity, and water hardness and took steps to maintain pool at optimal levels.
Swim Instructor
EZ Swim School
Coconut Creek, FL
06.2019 - 12.2020
- Instructed swim classes for diverse age groups, ensuring safety and skill development.
- Developed customized lesson plans tailored to individual student needs and progress.
- Monitored student performance, providing constructive feedback to enhance swimming techniques.
- Taught water safety and swimming techniques to children following Red Cross guidelines.
- Collaborated with parents to discuss student progress and address concerns effectively.
Education
Associate of Science - Business
Palm Beach State College
Boca Raton, FL12-2021
Bachelor of Science - Business
Florida Atlantic University
Boca Raton, FL05-2026
Skills
- Technical Skills
- Analytical & Administrative Skills
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Python
R
Google Colab
JustFOIA
Accela
TrackIT
GOVENet
Data Entry & Database Management
Public Records Research
Data Collection & Analysis
Records Research
Document Management
Records Verification
Report Preparation
- Professional Skills
Invoice Processing
Information Organization
Quality Assurance
Process Improvement
Time Management
Problem Solving
Written & Verbal Communication
Customer Service
Team Collaboration
Leadership & Staff Supervision
Training & Onboarding
Conflict Resolution
Organization & Attention to Detail
Multitasking
Adaptability
Timeline
Data Entry and Research Assistant
Abramowitz Tax & Lien Service
10.2023 - 05.2026
Department Assistant & Sales Coordinator |
Doris Italian Market & Bakery
01.2023 - 10.2023
Swim Instructor & Deck Manager
Tsunami Swim Academy
06.2021 - 01.2023
Assistant Aquatic Director
Township Community Masters Association
11.2019 - 01.2023
Swim Instructor
EZ Swim School
06.2019 - 12.2020
Bachelor of Science - Business
Florida Atlantic University
Associate of Science - Business
Palm Beach State College