Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Rogers

Castle Rock

Summary

Customer-focused team lead managing and leading associates, managing store operations, and promoting merchandise to increase store profits. Working in retail, I learned to adapt and be flexible. I was able to learn about customer service and the importance it has on a business. As an agent, I work directly with clients. I take the time to find out their needs and deliver results. In all my jobs, I've learned the importance of being effective in communicating. Creative professional with background in cake decorating. Possess demonstrated skills in designing and executing unique, custom cakes for a variety of occasions. Strengths include strong artistic ability, precision, and understanding of baking techniques. Made significant contributions to customer satisfaction and business growth through consistent delivery of high-quality products. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Cake Decorator

Walmart
Longview
09.2023 - Current
  • Decorated cakes using various techniques and tools for customer orders.
  • Collaborated with team members to maintain an organized decorating station.
  • Stocked shelves and ordered inventory when product stock became low.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Real Estate Agent

Real Estate Agency
05.2022 - 05.2024
  • Perform comparative market analysis to estimate properties’ value
  • Display and market real property to possible buyers
  • Promote sales through advertisements, open houses, and listing services
  • Assist sellers in how to best promote their properties to attract advantageous offers
  • Advertise properties through a variety of marketing techniques

Team Lead

Retail Store
03.2020 - 02.2023
  • Determined what was priority tasks for the day and delegated tasks to associates.
  • Monitored all money handling within the store by counting the deposits and balancing the safe.
  • Assisted customers with issues they may have had during their shopping experience.
  • Maintained store inventory with P&L reports and monitored market sales comparisons.
  • Conducted interviews and assisted in hiring to suit the store needs.
  • Ordered inventory when predetermined levels were low.
  • Trained associates the proper way to merchandise products to suit the customer needs.
  • Trained department managers on P&L reports.
  • Was flexible in scheduling to monitor multiple zones while others were out on leave.
  • Monitored cashiers and ensured proper training and ensured our customers were being taken care of with the utmost respect and service.

Rural Carrier Associate

United States Postal Service
10.2018 - 10.2019
  • Sorted mail in delivery sequence for the designates routes
  • Receives and signs for accountable mail and collected monies and receipts for said mail.
  • Loads mail and packages into trucks everyday.
  • Conducts special surveys when required
  • Delivered mail to customers on a prescribed route
  • Returned mail collected, undeliverable mail, and submits monies and receipts to post office

Education

Real Estate Express - Washington Real Estate Law, Nation Real Estate laws, practical skill for selling real estate

Real Estate Express
01.2022

High School Diploma -

Toledo High School
06-2006

Skills

  • Cake decorating
  • Inventory management
  • Customer service
  • Quality control
  • Order fulfillment
  • Market analysis
  • Conflict resolution
  • Team collaboration
  • Time management
  • Problem solving

Timeline

Cake Decorator

Walmart
09.2023 - Current

Real Estate Agent

Real Estate Agency
05.2022 - 05.2024

Team Lead

Retail Store
03.2020 - 02.2023

Rural Carrier Associate

United States Postal Service
10.2018 - 10.2019

Real Estate Express - Washington Real Estate Law, Nation Real Estate laws, practical skill for selling real estate

Real Estate Express

High School Diploma -

Toledo High School
Megan Rogers