Focused and reliable Server bringing high enthusiasm and extensive knowledge of managing multiple tables simultaneously, maintaining organization and efficiency in a fast-paced environment. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Hi, I’m
Megan Roper
Flagstaff,AZ
Summary
Overview
4
years of professional experience
Work History
Red Robin
Server
02.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables, 6-12, simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Also trained in hosting, to-go hosting, expo, and food running.
Firehouse Subs
Shift Leader
10.2020 - 11.2023
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Northern Arizona UniversityFlagstaff, AZ
Bachelor of Science from Environmental Science
05.2027
University Overview
- Honoree of NAU Honors program
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Food Running
- Table Bussing
- Memory retention
Languages
American Sign Language
Limited Working
Work Preference
Work Type
Part TimeTimeline
Server
Red Robin
02.2023 - Current
Shift Leader
Firehouse Subs
10.2020 - 11.2023
Northern Arizona University
Bachelor of Science from Environmental Science