Megan Russell
King Cove,AK
Summary
Excellent customer service, professional with an extensive background at NorthWest Company AC Sand Point. Proven expertise in cash handling and management, ensuring accurate till/safe operations. Recognized for enhancing customer satisfaction and training staff effectively. Committed to maintaining a clean and safe environment while consistently delivering exceptional service.
Overview
15
15
years of professional experience
Work History
Clerk
NorthWest Company AC Sand Point
Sand Point, AK
08.2010 - 07.2022
- Customer service
- Cleaned surfaces, mopped floors and emptied trash
- Successfully open/closed tills and balance out the tills with the safe
- Ordered cigarettes and liquor weekly
- Opening the store 3 days a week
- Helped unload pallets of new product away
Bartender
Shumagin Corporation Anchor Inn Lounge
Sand Point, AK
08.2015 - 02.2016
- Customer Service
- Maintained a clean environment, equipment and dining area
- Trained new employees how to make drinks, food, and handle the register
- Waiting on customers, filling drink/mix orders
- Processing payments at the register
Barista/Manager
Cut-R-Loose
Sand Point, AK
12.2011 - 04.2014
- Customer Service
- Ordered supplies weekly
- Created coffee/food ordering in a timely fashion
- Kept a clean environment to work in; followed health and food regulations
- Changed the food menu weekly
Cashier
Toys Plus
Sand Point, AK
06.2007 - 04.2011
- Customer Service
- Open/closed the tills successfully
- Cleaned the counters, product and floors
- Helped unloading pallets of new product during the freight boat
- Stocked shelves
Education
Certificate of Academic Honor’s -
Rural Alaska Honors Institute-UAF
Fairbanks, AKHigh School Diploma -
Sand Point School-AEBSD
Sand Point, AK05.2012
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
Bartender
Shumagin Corporation Anchor Inn Lounge
08.2015 - 02.2016
Barista/Manager
Cut-R-Loose
12.2011 - 04.2014
Clerk
NorthWest Company AC Sand Point
08.2010 - 07.2022
Cashier
Toys Plus
06.2007 - 04.2011
Certificate of Academic Honor’s -
Rural Alaska Honors Institute-UAF
High School Diploma -
Sand Point School-AEBSD