Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Work History
Medical Receptionist
2 Years
Central Ohio Primary Care | 09.2020 - 09.2022
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.
Medical Receptionist
4 Years 4 Months
Eastside Dermatology | 05.2016 - 09.2020
Promptly answered multi-line phone system and greeted callers enthusiastically
Checked patient data including insurance, demographic and health history to ensure all information was current
Obtained payments from patients and scanned identification and insurance cards
Scheduled, rescheduled and handled cancelled appointments for patients
Obtained client medical history, including medication information, symptoms and allergies
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Office Associate
2 Years 4 Months
Value City Furniture | 01.2014 - 05.2016
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.