Megan Schneider
Cincinnati,OH
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory at Grainger, showcasing exceptional problem-solving and customer service skills. Adept at fostering client relationships and proficient in cash handling, consistently prioritizing efficiency and accuracy. Demonstrates a unique blend of teamwork and communication abilities, driving positive outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Grainger Industrial Supply
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Associate
Lowe’s
01.2022 - 01.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Assistant Teacher
St. James Child Development Center
05.2021 - 12.2021
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Sales Associate
Marshals
05.2020 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Sales Management - Business
Miami University
Oxford, OHColerain Highschool
Cincinnati, OH05.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash handling
- Verbal/written communication
- Client service
- Cleaning techniques
Timeline
Sales Associate
Grainger Industrial Supply
10.2022 - Current
Associate
Lowe’s
01.2022 - 01.2022
Assistant Teacher
St. James Child Development Center
05.2021 - 12.2021
Sales Associate
Marshals
05.2020 - 07.2020
Sales Management - Business
Miami University
Colerain Highschool
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