Megan Sellers

• For the last 12 quarters I have exceeded budgeted goals. In 2022, I generated $35,000 in revenue while serving as a coordinator for 9 months and a sales manager for 3 months. My expertise includes SMERF, T&T, Government, Corporate and catering segments, with a strong focus on building repeat business through established corporate client relationships. I successfully developed, coordinated, and executed all internal and external catering events, collaborating with department heads to exceed client expectations and secure repeat business. Systems used include Envision, Amadeus, OPera, Lighthouse, Cloud, Colleague, CI/TY, DELPHI, and Lightspeed. Production of all BEOs, group resumes, house balancing, advanced deposits, rooming lists, and communicating key group notes property-wide.

• I managed all aspects of the business, including accounting, marketing, budgeting, organizing activities, and maintaining a safe environment. I designed and implemented monthly schedules while fostering excellent relationships and referrals by building trust and rapport with clients, ensuring repeat business. Additionally, I ensured compliance with all required state and federal certifications, achieving a level 3 rating.

I leverage my knowledge of Corporate, Tour and Travel, Entertainment, and SMERF markets to secure group business while assisting the revenue manager in enhancing overall performance. I developed, coordinated, and executed all internal and external catering events, collaborating with department heads to ensure successful outcomes that exceed client expectations and foster repeat business. Additionally, I streamlined the turnover process, overseeing the production of all BEOs, group resumes, house balancing, advanced deposits, rooming lists, and communicating key group notes property-wide

• I consistently exceeded the budget annually while overseeing all events for over 5,000 square feet of meeting space, accommodating up to 300 guests. I established sales goals and managed a team of 15 employees to surpass those targets. Collaborating with chefs, banquet managers, and the Food & Beverage Director, I planned and executed highly successful events, ensuring food quality and service to secure repeat business. Additionally, I developed catering contracts, banquet event orders, proposals, and customized menus to meet client needs and align with financial goals.
• Led catering operations for diverse events, ensuring exceptional guest experiences and seamless service delivery.