Megan Tang
PEMBROKE PINES,Florida
Summary
Self- motivated graduate seeking opportunities in marketing fields or related departments. Passionate and punctual individual focused on teamwork and quality along with effective communication. Experienced in managing various projects and utilizing appropriate resources to exceed expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Memorial Healthcare System
01.2021 - 03.2023
- Registered, scheduled and checked in patients with accurate use of EPIC electronic record system.
- Maintained compliance with HIPAA regulations to safeguard patient privacy.
- Verified insurance eligibility, referral authorization and financial education.
- Managed 50+ daily inbound calls from patients.
- Obtained and updated patient personal and financial information.
- Received and prioritized calls, faxes and patient requests, routing information promptly to relevant recipients.
Teacher's Assistant
Pembroke Pines West Campus Early
07.2019 - 06.2020
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Oversaw 30+ students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Front Desk Receptionist
Privilege Title Company
06.2018 - 06.2020
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Used quick response and service skills to build relationships with patrons, improving customer retention rate.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Greeted guests at front desk and engaged in pleasant conversations.
Education
Associate of Arts - Business Administration
Broward College
08.2021
Bachelor of Arts - Business Administration
Florida International University
Miami, FL05.2023
Skills
- Appointment scheduling
- Problem-solving
- Data collection
- Analytical thinker
- Insurance verification
- Detail-oriented
- Phone and email etiquette
- Organizational skills
- Multitasking
- Experience with Microsoft 360 and Cisco products
Certification
- CPR Certified
- VPK certified teacher
- Business Management Certification at Broward College
- Accounting Tech Specialist Certification at Broward College
- FIU Dean's List 2022
Languages
Spanish
Professional Working
Timeline
Patient Access Representative
Memorial Healthcare System
01.2021 - 03.2023
Teacher's Assistant
Pembroke Pines West Campus Early
07.2019 - 06.2020
Front Desk Receptionist
Privilege Title Company
06.2018 - 06.2020
Associate of Arts - Business Administration
Broward College
Bachelor of Arts - Business Administration
Florida International University
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