Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Tankersley

Mount Sterling,KY

Summary

Dynamic Patient Access Representative with a proven track record at Uk St Claire, excelling in insurance verification and client relations. Adept at managing timely admissions and maintaining HIPAA compliance, ensuring a seamless patient experience. Recognized for a professional demeanor and effective communication skills, contributing to operational efficiency in high-pressure environments.

Overview

15
15
years of professional experience

Work History

Patient Access Representative

Uk St Claire
Morehead, KY
10.2023 - Current

Facilitated efficient Emergency Room admissions by assisting with patient check-ins.

Updated patient demographic records regularly to ensure accuracy in hospital database.

Performed verification of insurance coverage while providing clear estimates to patients.

Upheld HIPAA standards consistently for all patients throughout the facility.

Managed timely admissions of patients from Emergency Room and other hospitals.

Ensured prompt verification of signed consent forms for all patients.

Registrar

Clark Regional Medical Center
Winchester, KY
07.2023 - 10.2023

Facilitated efficient Emergency Room admissions by assisting with patient check-ins.

Updated patient demographic records regularly to ensure accuracy in hospital database.

Performed verification of insurance coverage while providing clear estimates to patients.

Upheld HIPAA standards consistently for all patients throughout the facility.

Managed timely admissions of patients from Emergency Room and other hospitals.

Ensured prompt verification of signed consent forms for all patients.

Receptionist

Jim Keras Nissan Memphis
Memphis, TN
09.2019 - 05.2023
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained clean reception area to promote positive, professional environment for clients.

Property Room Attendant

Memphis Police Dept
Memphis, TN
12.2011 - 09.2019
  • Received and processed evidence into inventory management system.
  • Organized evidence storage, ensuring proper handling of important data.
  • Kept detailed records of evidence inventories and organization.
  • Checked personnel clearance before allowing access to evidence.
  • Informed supervisors on missing or damaged pieces of evidence.
  • Attended court hearings to explain chain of custody from crime scene to evidence log in.

Education

Paralegal Studies

Southwest Tennessee Community College
Memphis, TN

High School Diploma -

CORDOVA HIGH SCHOOL
MEMPHIS TN
05.2005

Skills

  • Professional demeanor
  • Client relations
  • Multi-line telephone systems
  • Scheduling
  • Technical support
  • Insurance verification
  • Administrative support

Timeline

Patient Access Representative

Uk St Claire
10.2023 - Current

Registrar

Clark Regional Medical Center
07.2023 - 10.2023

Receptionist

Jim Keras Nissan Memphis
09.2019 - 05.2023

Property Room Attendant

Memphis Police Dept
12.2011 - 09.2019

Paralegal Studies

Southwest Tennessee Community College

High School Diploma -

CORDOVA HIGH SCHOOL