Megan Trapp
DesMoines
Summary
Dynamic, results-oriented professional with a proven track record of leading retail sales teams to achieve exceptional results. Extensive experience in optimizing retail operations, enhancing customer satisfaction, and consistently surpassing sales targets. Recognized for strategic planning capabilities and effective team leadership, fostering an environment that drives performance and growth. Committed to authenticity and excellence in every endeavor, ensuring alignment with organizational goals and values.
Overview
14
14
years of professional experience
Work History
Director of Retail Sales
Verizon
07.2017 - Current
- Led cross-functional teams to improve sales, operational efficiency and streamline retail processes.
- Established key performance metrics to monitor store performance, utilizing insights gained from data analysis to drive continuous improvement efforts.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
General Manager
Verizon
11.2012 - 07.2017
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Boosted employee retention through ongoing training, coaching, and development.
Manager of Retail Sales
Verizon
07.2011 - 11.2012
- Led team to achieve sales targets through effective coaching and performance management.
- Analyzed sales data to identify trends and opportunities
- Fostered strong relationships with customers, enhancing loyalty and repeat business.
Education
Associate Degree - Business Administration
Kaplan University
11.2016
Enrolled - Business Management
Western Governors University
Salt Lake City, UT12-2026
Skills
- Sales team leadership
- Productivity maximization
- Store operations
- Competitor analysis
- Coaching and mentoring
- Strategic planning
- Brand awareness
- Employee performance management
Affiliations
Women of the World Mentor
ERG Member & Advocate
Awards
President's Cabinet 2018 & 2022
Winner's Circle 2024 & 2016
Timeline
Director of Retail Sales
Verizon
07.2017 - Current
General Manager
Verizon
11.2012 - 07.2017
Manager of Retail Sales
Verizon
07.2011 - 11.2012
Associate Degree - Business Administration
Kaplan University
Enrolled - Business Management
Western Governors University