Patty Barbosa
Weston
Summary
Dynamic sales leader with a proven track record at T-Mobile, excelling in sales strategy implementation and team leadership. Achieved significant revenue growth through innovative training development and operational excellence. Skilled in analytical thinking, fostering strong client relationships, and driving customer satisfaction initiatives that enhanced brand loyalty and visibility.
Overview
30
30
years of professional experience
Work History
Director of Retail Sales
T-Mobile
03.2019 - Current
- Developed and implemented sales strategies to drive revenue growth across multiple retail locations.
- Led cross-functional teams in achieving customer satisfaction and operational excellence within retail environments.
- Mentored and trained sales staff on best practices for customer engagement and upselling techniques.
- Spearheaded initiatives focused on enhancing overall customer experience resulting in positive online reviews and increased word-of-mouth referrals.
- Evaluated performance metrics regularly to identify areas for improvement in sales operations and team effectiveness.
Senior Manager - Dealer Channel
T-Mobile
01.2018 - 03.2019
- Led a team of relationship managers to implement strategic initiatives enhancing customer experience and operational efficiency for third party dealers.
- Evaluated dealer culture and sales tactics critically to ensure T-Mobile brand compliance consistency.
- Collaborated with senior leadership to align third party dealer goals with corporate strategy, fostering organizational growth.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships.
District Sales Manager
T-Mobile
09.2008 - 01.2018
- Led sales initiatives across multiple regions in New York, Texas, and Florida, driving market penetration and revenue growth.
- Developed and implemented strategic sales plans aligned with organizational goals.
- Mentored and trained sales teams, enhancing performance and achieving targets consistently.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
VP of Sales and Marketing
Citibank, NA
01.1996 - 09.2008
- Managed 17-member B2B account team in the Atlantic Region from New Jersey to Puerto Rico, supporting 150 retail branches in managing the B2B portfolio. New acquisitions and CRM portfolio management. In 2008, finished second in the company delivering over $3M in revenue.
- Public speaker for the company providing financial seminars to mid-cap and fortune 500 companies. Series 7 and Series 63 certified.
- Managed cross-functional teams and agency relationship to execute omnichannel marketing campaigns, improving brand visibility and product promotions.
- Collaborated with cross-functional teams to develop integrated marketing campaigns that drove leads and conversions.
- Oversaw the RFP process to manage vendor on-boarding and relationship management.
- Spearheaded digital transformation projects focusing on leveraging technology for enhanced customer experiences.
Education
Master of Arts - Organizational Leadership
University of Arizona, GC
Tucson, AZ05-2023
Bachelor of Arts - Marketing
Baruch College
New York, NY05-2000
Skills
- Sales team leadership
- Sales strategy implementation
- Adaptability and flexibility
- Analytical thinking
- Operations management
- Strategic planning
- Training development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Retail Sales
T-Mobile
03.2019 - Current
Senior Manager - Dealer Channel
T-Mobile
01.2018 - 03.2019
District Sales Manager
T-Mobile
09.2008 - 01.2018
VP of Sales and Marketing
Citibank, NA
01.1996 - 09.2008
Master of Arts - Organizational Leadership
University of Arizona, GC
Bachelor of Arts - Marketing
Baruch College
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