Summary
Overview
Work History
Education
Skills
Timeline
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Megan Wilcox

Raleigh,NC

Summary

Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.

Overview

3
3
years of professional experience

Work History

Shift Lead

Modish Nail Spa
11.2022 - Current
  • Work with completing store opening and closing procedures and balanced tills.
  • Train new employees and delegate daily tasks and responsibilities.
  • Help maintain a clean and organized work environment, ensuring safety standards were met consistently.
  • Look over cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Help resolve customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Family Nanny

Anna Quilter
04.2025 - 08.2025
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.

Education

North Carolina State University
Raleigh, NC
04-2028

Skills

  • Conflict resolution
  • Customer service focus
  • Guest service
  • Team motivation
  • Sales proficiency
  • Rules enforcement

Timeline

Family Nanny

Anna Quilter
04.2025 - 08.2025

Shift Lead

Modish Nail Spa
11.2022 - Current

North Carolina State University

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