Megan Willoughby
Tacoma,Wa
Summary
Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possesses a clean driving record and automobile insurance.
Overview
8
8
years of professional experience
Work History
Bartender
Aficianado Cigar Lounge
Tacoma , Washington
03.2015 - 01.2018
- Managed time card for each pay period for both lounge and cigar retail employees.
- Broke down liquor cost and added new liquor items or misc. items in the computers.
- Retrieved liquor, wine and beer from various storage facilities.
- Maintained full knowledge of beverage lists and promotions.
- Set up glassware and liquor prior to events.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Enthusiastically and appealingly described cigars and drink to specials to guests and kept guest informed of upcoming events.
- 5 + years bar managing experience.
Manager
Willoughby's Restaurant and Lounge
Yelm, Washington
06.2009 - 01.2012
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of both restaurant and bar.
- Instructed staff on appropriately handling difficult and complicated sales.
- Reordered inventory when it dropped below predetermined levels.
- Trained and developed new associates on POS system and key sales tactics.
- Conducted store inventories once per quarter.
- Stocked and replenished merchandise according to restaurant and bar merchandising layouts.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Valet/lot Attendant
130-082 Park Plaza North
Tacoma, WA
10.2007 - 01.2008
- Counted cash drawers and made bank deposits.
- Trained and developed new associates on POS system and key sales tactics.
- Responsible for parking and retrieving cars and main events.
- Ran cashier
cleaner
Parkland Cleaning Services
Tacoma, Wa
06.2005 - 09.2007
- Removed waste paper and other trash from the premises to designated area.
- Going in and removing any belongings or possessions that were left by previous tenant (s).
- Thoroughly going through and washing all walls and appliances.
- Polished all metal hardware fixtures.
- Scrubbing and bleaching all toilets, bathtubs/sinks, counters and so on, to make them look as "new" as possible.
- Vacuuming and shampooing all carpets throughout each room in each vacant apartment complex to prepare them for the move in of future tenants.
Education
High School Diploma - undefined
Washington High School
Tacoma, WA2005
Skills
- Strong interpersonal skills
- Takes direction well
- Problem solving
- Service-oriented
- Conscientious
- Detail-oriented
- Building maintenance
- Hazardous chemical training
- Valid Washington driver’s license
Accomplishments
Recently finished Rockwell Washington Real Estate School through Cresent Reality.
Timeline
Bartender
Aficianado Cigar Lounge
03.2015 - 01.2018
Manager
Willoughby's Restaurant and Lounge
06.2009 - 01.2012
Valet/lot Attendant
130-082 Park Plaza North
10.2007 - 01.2008
cleaner
Parkland Cleaning Services
06.2005 - 09.2007
High School Diploma - undefined
Washington High School