Obtain patients updated medical history (vital signs, medications, allergies, prior procedures, skin cancer history) and chief complaint.
Prepare patients for examinations or procedures (provide a gown and/or drape, administer local anesthesia for biopsies/excisions/ Mohs surgery).
Accompany the provider during exams (document visit findings, prescription medication management) assist with procedures (Mohs surgery, skin grafts, excisions, and biopsies).
Provide patient education on after care instructions, skincare and treatment plans.
Perform venipunctures for procedures(Microneedling with PRP).
Mentored newly-hired medical assistants during their orientation period, providing guidance on job responsibilities, facility policies, and workplace expectations.
Schedule patient procedure appointments (Mohs surgery, excisions, skin grafts) in accordance with the physicians operating schedule, provide the patient with the pre procedure consents at day of procedure.
Coordinate all procedure-related appointments for the patient (suture removal, Mohs closure, weekly skin graft replacement).
Obtain necessary pre-authorization for all procedures.
Review appeals for prior authorization requests (procedures, medications) and communicate with payers to resolve issues.
Manage and maintain clinical inventory, order clinical supplies when needed, maintain prescription samples.
Gathered updated patient medical history, vital signs and reason for visit.
Prepared examination rooms with necessary equipment and supplies (surgical kit, electrocautery, curette, specimen collection container and/or swab).
Performed routine follow-up calls to track patient progress post-treatment.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Oriented and trained new staff on proper procedures and policies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
LG Health Physicians Family Medicine Twin Rose
06.2020 - 03.2021
Assisting physicians with patient examinations, diagnostic tests, and treatments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Provided education on preventive measures, self-care techniques, and lifestyle modifications.
Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
Assisted physicians during minor surgical procedures.
Managed prescription refills requests promptly.
Updated vaccine inventory and maintained accurate records.
Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
Enhanced patient care by accurately performing EKG testing.
Performed and completed well child tests and orders(hearing/vision tests, administered vaccines).
Prepared lab specimens for diagnostic evaluation.
Certified Medical Assistant
University Orthopedic Center (UOC)
11.2018 - 06.2020
Provided thorough orthopedic assessments and accurately documented medical histories.
Prepared patients for surgeries, thoroughly reviewed preoperative instructions, addressed any concerns or questions the patients had.
Completed insurance forms, obtained necessary authorizations for treatments or surgeries.
Assisted physicians with diagnostic testing such as X-rays or MRI scans.
Educated patients on postoperative care instructions following surgical procedures.
Promptly performed the application and removal of casts, braces, and other orthopedic devices.
Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
Certified Medical Assistant
Mt. Nittany Physician Group
07.2017 - 11.2018
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing.
Updated inventory, expiration and vaccine logs.
Assisted in the monitoring of fetal heart rates (NST).
Prepared lab specimens for diagnostic evaluation.
Assisted the provider with IUD insertions/removals, Nexplanon insertions and STD testing.
Enhanced laboratory efficiency by maintaining and calibrating urinalysis equipment regularly.
Personal Care Assistant
Helpmates Inc.
09.2013 - 12.2017
Administered medication, managed accurate records of dosages and schedules for multiple clients.
Planned, prepared, and served meals and snacks according to prescribed diets.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Documented residents' mental status, sleep, and eating patterns in medical record books.