Megan Zmrzli
San Francisco
Summary
Dynamic and dedicated professional with extensive experience at Trader Joe's, excelling in customer service and teamwork. Proven ability to efficiently stock and replenish inventory while maintaining a clean environment. Recognized for outstanding product presentation and responsiveness to customer needs, ensuring a positive shopping experience. Fast learner committed to delivering excellence.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
Just For Fun Rubber Stamps
San Francisco
11.2023 - Current
Courtesy Clerk
Trader Joe's
San Francisco
11.2022 - 10.2023
- Checked expiration dates on products regularly and removed outdated items from shelves.
- Organized promotional displays to attract customers' attention.
- Verified that prices on shelf tags matched those listed on computer system.
- Restocked shelves after each purchase was completed to keep inventory levels accurate.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Assisted customers with product selection and answered questions about store policies.
- Provided excellent customer service by answering questions and addressing concerns.
- Performed price checks for customers upon request.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Provided excellent customer service by being friendly and courteous at all times.
- Followed proper food safety procedures when stocking refrigerated items.
- Operated a cash register to process payments from customers.
- Organized backroom areas for efficient storage of merchandise.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Carried out special orders requested by customers promptly and efficiently.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Greeted customers and provided assistance in locating items.
Kitchen Staff Member
Lovejoy's Tea Room
San Francisco
04.2021 - 07.2022
- Set up fruit and sandwich stations before opening
- Either used the slicer or manually cut fruit and meats
- Filled up salad and scone bins multiple times a day
- Worked on deliveries and restocked supplies during downtime for expected busy periods
- Memorized a wide variety of orders
- Quickly read tickets written in shorthand
- Walked back and forth between the walk-in and kitchen multiple times throughout the day to retrieve different setups
- Completed orders, mainly multiple tiers of different foods, neatly and fast
- Decorated fruit
- Heated up scones, quiches, sausage rolls, and Shepherd’s pies in the stove to optimal temperature
- Cut tea sandwiches with electric knife and plated them in the correct order
- Worked on pre-orders between turns
- Cleaned the kitchen after the last seating
- Took out the trash
Courtesy Clerk
Lucky Stores
San Francisco
08.2019 - 01.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Returned unwanted items to correct store locations and restocked shelves
- Collected multiple shopping carts from parking lot
- Addressed customer needs for price checks and merchandise retrieval from locked cabinets
- Assisted customers with large purchases by carrying items to vehicles
- Cleaned the aisles and bathrooms
Education
Associate of Science - Marine Science
San Francisco State University
San Francisco, CA05-2025
Skills
- Customer Service
- Fast Learner
- Feedback Acceptance
- Teamwork
- Plates Presentation
- Stocking and Replenishing
- Kitchen Staff Support
Timeline
Courtesy Clerk
Just For Fun Rubber Stamps
11.2023 - Current
Courtesy Clerk
Trader Joe's
11.2022 - 10.2023
Kitchen Staff Member
Lovejoy's Tea Room
04.2021 - 07.2022
Courtesy Clerk
Lucky Stores
08.2019 - 01.2020
Associate of Science - Marine Science
San Francisco State University