Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Eileen Manhard

Sarasota,United States

Summary

Ambitious Receptionist equipped to handle front desk operations greeting and checking out guests, routing correspondence and solving immediate issues. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service.

Overview

10
10
years of professional experience

Work History

Receptionist

Sarasota OB/GYN Associates
Sarasota, FL
04.2021 - 02.2022
  • Scheduled and confirmed appointments.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Entered data in eClinicalWorks software to keep records of patient information.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patients to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Communicated with outside offices to obtain records and transfer files for providers needs.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Reviewed Maternal-Fetal Medicine referral details and expectations with providers and patients and requested new referrals when necessary.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Server

Food+Beer
Venice, FL
10.2023 - Current

Server

The Point
Osprey, FL
08.2020 - 04.2021

Banquet Server, Bartender, Cart Girl

The Club at Falcon Point, Willow Fork Country Club
Houston, TX
01.2015 - 03.2020

Greeter, Cashier, Child Care

Jumpstreet Indoor Trampoline Park
Houston, TX
08.2014 - 12.2015

Education

Houston Community College
Houston, TX
2015

Champions School of Real Estate
Houston, TX
2015

GED -

Gabriel Richard Catholic High School
Riverview, MI
2014

Diagnostic Medical Sonography

Meridian College
Sarasota, FL

Skills

  • Meticulous and organized
  • Organization and efficiency
  • Business operations understanding
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Data entry
  • Technologically savvy
  • Emotional support
  • Confidentiality
  • Friendly, positive attitude
  • Computer skills
  • Decision-making
  • Customer service
  • Conflict resolution

Timeline

Server

Food+Beer
10.2023 - Current

Receptionist

Sarasota OB/GYN Associates
04.2021 - 02.2022

Server

The Point
08.2020 - 04.2021

Banquet Server, Bartender, Cart Girl

The Club at Falcon Point, Willow Fork Country Club
01.2015 - 03.2020

Greeter, Cashier, Child Care

Jumpstreet Indoor Trampoline Park
08.2014 - 12.2015

Houston Community College

Champions School of Real Estate

GED -

Gabriel Richard Catholic High School

Diagnostic Medical Sonography

Meridian College

Similar Profiles

CREATE PROFILE
Megan Eileen Manhard