Meggan Clark
Magna
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Fred Meyer Jewelers
South Jordan
10.2023 - Current
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
Store Manager
Fred Meyer Jewelers
Kaysville
04.2022 - 10.2023
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
Store Manager
The Diamond Depot
Sandy
10.2019 - 03.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in slow passed environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Manager
Scubach Jewelers
Layton
03.2018 - 02.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Associate
Scubach Jewelers
West Valley And Layton
08.2017 - 03.2018
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
High School Diploma -
Highland High School
Salt Lake City, UT06.1998
Skills
- Goal Setting
- Mathematical Calculation and Reasoning
- Decision Making
- Administrative Management
- Performance Assessment
- Budget Control
- Finance and Accounting Oversight
- Sales Coaching
- Multitasking and Prioritization
- Customer Service Management
- Data Analysis
- Staff Scheduling
Certification
- Intacct Certified
- Quickbooks Pro Certified
- Ground Security Certified (GSC)
- Microsoft Word Certified
- Microsoft Excel Certified
- Microsoft Power Point Certified
Timeline
Store Manager
Fred Meyer Jewelers
10.2023 - Current
Store Manager
Fred Meyer Jewelers
04.2022 - 10.2023
Store Manager
The Diamond Depot
10.2019 - 03.2022
Assistant Manager
Scubach Jewelers
03.2018 - 02.2019
Sales Associate
Scubach Jewelers
08.2017 - 03.2018
High School Diploma -
Highland High School