Meghan Hailer
Rockland,MA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Hibernian Tavern
Scituate, MA
08.2024 - Current
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
The Drift Inn Restaurant
Scituate, MA
08.2024 - 03.2025
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Sullivans Castle Island
Hanover, MA
05.2024 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Barista
Marylou's Coffee
Rockland, MA
05.2023 - 03.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Created promotional displays for advertising special events or promotions at the cafe.
Restaurant Busser
The Rivershed
Braintree, MA
09.2020 - 05.2023
- Performed opening duties including setting up side stations for service staff.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Restaurant Busser
Salt Society
Scituate, MA
09.2020 - 04.2023
- Followed up with customers regarding their satisfaction with services provided.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Ensured that all areas were properly sanitized at the end of each shift.
Art Instructor
Rockland Recreation
Rockland, MA
07.2022 - 08.2022
- Developed lesson plans that focused on various aspects of art including color theory, composition, perspective, figure drawing.
- Demonstrated painting and drawing techniques to classes of up to 25 students.
- Assessed and evaluated student work, providing feedback and guidance to help them improve their skills.
- Created a positive learning environment by providing individualized instruction to meet the needs of each student.
Education
Associate of Arts -
Massasoit Community College
Brockton, MA05-2027
High School Diploma -
Rockland High School
Rockland, MA05-2024
Skills
- Customer service
- Cash register operation
- ServSafe certified
- Food safety compliance
- Team collaboration
- Time management
- Conflict resolution
Certification
- CPR/AED certification
- ServSafe certification
- TIPS certification
References
References available upon request.
Timeline
Server
Hibernian Tavern
08.2024 - Current
Server
The Drift Inn Restaurant
08.2024 - 03.2025
Server
Sullivans Castle Island
05.2024 - 07.2024
Barista
Marylou's Coffee
05.2023 - 03.2024
Art Instructor
Rockland Recreation
07.2022 - 08.2022
Restaurant Busser
The Rivershed
09.2020 - 05.2023
Restaurant Busser
Salt Society
09.2020 - 04.2023
Associate of Arts -
Massasoit Community College
High School Diploma -
Rockland High School
Similar Profiles
Manny OduwayeManny Oduwaye
Operations Executive at Hibernian Healthcare LtdOperations Executive at Hibernian Healthcare Ltd
Roger L. BenedettiRoger L. Benedetti
Founder & President at Hibernian Home CareFounder & President at Hibernian Home Care
Nohely RomanNohely Roman
Event Manager at Hibernian HallEvent Manager at Hibernian Hall