Meghan Hardison
Luckey,OH
Summary
Dynamic professional with a strong background in customer service, honed at Huntington National Bank. Recognized for exceptional attention to detail and conflict resolution skills, consistently enhancing customer satisfaction. Proven ability to train and collaborate with teams, while maintaining integrity and professionalism in fast-paced environments. Eager to leverage experience in new challenges.
Overview
10
10
years of professional experience
Work History
Cashier
Frobose Market IGA
04.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Librarian
Pemberville Public Library
08.2019 - 08.2022
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Located requested books on shelves and in library database and fetched items for patrons.
- Maintained library databases to support accuracy and availability in circulation systems.
- Researched, planned, and set up attractive and informative library exhibits.
Teller
Huntington National Bank
09.2015 - 09.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
Education
Eastwood High School
Pemberville, OHSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
- Willingness to learn new skills
Timeline
Cashier
Frobose Market IGA
04.2025 - Current
Librarian
Pemberville Public Library
08.2019 - 08.2022
Teller
Huntington National Bank
09.2015 - 09.2016
Eastwood High School