Meghan Jump
IT Project Manager
Peachtree City,GA
Summary
Hardworking Project Manager gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies, CRM, and database tools to increase productivity, quality and throughput.
Overview
2
2
Certifications
9
9
years of post-secondary education
6
6
years of professional experience
Work History
Project Manager
Kids 'R' Kids North
Peachtree City, GA
01.2018 - Current
- Increased Enrollments by 10%
- Assisted in taking payments, entering vendor invoices and maintaining vendor files.
- Assisted with client inquiries regarding account balances and enrollment process.
- Process Bi-Weekly Payroll.
- Managed POS and entering payments into system.
- Integrated new CRM to filter in new leads.
- Created SQL database to easily track teacher certifications.
- Trained and mentored new employees on industry practices and business operations.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Back up Administrative Coordinator
Sprouts Farmer's Market
Peachtree City, GA
05.2017 - 01.2018
- Provided excellence in customer service for customers in person and over phone.
- Entered vendor invoices and accounts payable.
- Counted all tills before store opened.
- Balanced daily tills and kept track of which cashiers were over or short.
- Managed new applicants resumes.
- Completed new hire I9s and their onboarding tasks.
- Reviewed employee attendance to track policy violations.
- Reported payroll hours weekly.
- Helped management prepare for corporate audits.
- Monitored and directed incoming mail and prepared outgoing mail.
Cashier
Sprouts Farmer's Market
Peachtree City, GA
05.2016 - 01.2018
- Helped open first Sprouts store in Florida and provided training to new cashiers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Managed over 50 calls per day.
Stage Services
Interlochen Center
Interlochen, MI
06.2015 - 08.2015
- Worked closely with ensemble managers and faculty to ensure that venues were setup correctly.
- Assisted dance theater and guest artist when assistance was needed.
- Ensured that very sensitive and expensive musical equipment was moved accordingly to various locations around Interlochen campus.
- Evaluated systems according to predetermined checklist and noted issues.
- Increased efficiency by 5%
Education
Bachelor of Science - Management Information Systems/ Project Management
Southern New Hampshire University
Hooksett, NH 03.2016 - 08.2021
College Preparatory Diploma -
Trinity Christian School
Sharpsburg, GA 08.2009 - 05.2013
Skills
Operations management
Project Management
Project planning and development
Advanced problem solving
Technical issue analysis
Staff education and training
Training & Development
Excellent work ethic
MS Office
Budgeting
Contract Review And Recommendations
Business Process Re-Engineering
Team Bonding
Project Estimation And Bidding
Certification
First Aid Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Willing to relocate
Quote
Fall seven times and stand up eight.
Japanese Proverb
Timeline
Project Manager
Kids 'R' Kids North
01.2018 - Current
Back up Administrative Coordinator
Sprouts Farmer's Market
05.2017 - 01.2018
Cashier
Sprouts Farmer's Market
05.2016 - 01.2018
Bachelor of Science - Management Information Systems/ Project Management
Southern New Hampshire University
03.2016 - 08.2021
Stage Services
Interlochen Center
06.2015 - 08.2015
College Preparatory Diploma -
Trinity Christian School
08.2009 - 05.2013