Meghan Kottke
Circle Pines,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with a strong background in customer and coworker relations and communication.
Overview
3
3
years of professional experience
Work History
Tommie North Desk Attendant
Univeristy Of St.Thomas
08.2023 - Current
- Enhanced student and visitor satisfaction by providing efficient and friendly service at the front desk such as checking out items for student use.
- Greeted visitors and students upon arrival, offered assistance, and answered questions.
- Provided information and directions about the St.Thomas campus.
Hy-Vee/WahlBurgers Clerk
Hy-Vee
05.2021 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each task.
- Interacted with customers by phone or in-person to provide information.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Community Outreach Intern
Friends&Co
01.2024 - 01.2024
- Conducted research on Elderly living in Minnesota counties to help the organization meet outreach goals.
- Educated potential beneficiaries about services offered by developing engaging promotional materials and hosting information sessions.
- Provided assistance to team members, allowing them to focus on core responsibilities and achieve goals more efficiently.
- Created and maintained data entry logs in spreadsheets to track data from research with speed and accuracy.
- Worked independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Kingdom Baking barista
Kingdom Baking
05.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Helped new employees, by sharing knowledge and expertise of coffees, teas, and merchandise.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Used POS system to accurately enter orders and process payments.
Vivacity Warehouse Worker
Vivacity
06.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in setting up Chromebooks through simple information input
Education
Bachelor of Science - Computer Science And Data Science
University of St.Thomas
Saint Paul, MN05.2027
High School Diploma -
Centennial High School
Circle Pines, MN05.2023
Skills
- Strong work ethic
- Reliable
- Organized
- Adaptable
- Disciplined
- Customer Service
- POS Systems
- Problem-solving skills
- Basic Python-coding
- Basic C-coding
- Basic R-coding
- Basic Excel Spreadsheets
Age
19
Activities
- Freshman class committee (2019-2020)
- Sophomore class committee (2020-2021)
- Senior class committee
- NHS
- Student council
- Peer leadership
- Peer mentoring
Timeline
Community Outreach Intern
Friends&Co
01.2024 - 01.2024
Tommie North Desk Attendant
Univeristy Of St.Thomas
08.2023 - Current
Kingdom Baking barista
Kingdom Baking
05.2022 - 05.2023
Vivacity Warehouse Worker
Vivacity
06.2021 - 08.2021
Hy-Vee/WahlBurgers Clerk
Hy-Vee
05.2021 - Current
Bachelor of Science - Computer Science And Data Science
University of St.Thomas
High School Diploma -
Centennial High School