Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Meghan Lawrence

Philadelphia,PA

Summary

Dynamic server with extensive experience at Longhorn Steakhouse, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and menu knowledge. Skilled in POS operation and upselling techniques, consistently contributing to increased sales and a positive dining experience.

Overview

3
3
years of professional experience

Work History

Server

Longhorn Steakhouse
Philadelphia, Pennsylvania
09.2024 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed food and drink orders using point-of-sale system.
  • Ensured cleanliness and organization of dining area and utensils.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of menu items to assist customers with selections.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server

Red Lobster
Langhorne, Pennsylvania
10.2022 - 09.2024
  • Set up tables, including arranging settings and condiments for service.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of menu items to assist customers with selections.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Education

Registered Medical Assistant - Medical Assistant Program

Sanford Brown Institute
New York, NY
05-2009

High School Diploma -

Morristown High
Morristown, NJ
06-1996

Cosmetology License - Cosmetology

Denville Vocational
Denville, NJ
06-1996

Skills

  • POS operation
  • Menu knowledge
  • Order processing
  • Cash handling
  • Food safety
  • Customer relationship management
  • Sales techniques
  • Time management
  • Food station setup
  • Strong work ethic
  • Effective communication
  • Food running
  • Server training
  • Multitasking and organization
  • Menu item recommendation
  • Service prioritization
  • Table resetting
  • Professional appearance
  • Customer service
  • Check payment processing
  • Task prioritization
  • Upselling techniques
  • Exceptional customer service
  • Positive and professional

Accomplishments

  • Employyee of the quareter

Timeline

Server

Longhorn Steakhouse
09.2024 - Current

Server

Red Lobster
10.2022 - 09.2024

Registered Medical Assistant - Medical Assistant Program

Sanford Brown Institute

High School Diploma -

Morristown High

Cosmetology License - Cosmetology

Denville Vocational
Meghan Lawrence