Overview
Work History
Education
Skills
Timeline
Generic

Meghan McConnell

Grand Bay,AL

Overview

8
8
years of professional experience

Work History

Front Desk Agent

KDF Global
Mobile, AL
11.2023 - 02.2024
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Resolved customer complaints promptly and courteously.
  • Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
  • Processed payments accurately and efficiently.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Certified Nursing Assistant

Mobile Infirmary Hospital
Mobile, AL
02.2018 - 07.2019
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.

Front Desk Receptionist

South Baldwin Regional Medical Center
Daphne, AL
01.2016 - 07.2017
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.

Education

High School Diploma -

Baker High School
Mobile, AL
05-2008

Skills

  • Office Management
  • HIPAA Compliance
  • Medical Terminology
  • Patient Scheduling
  • Data Entry
  • Check-in coordination
  • Medical Billing
  • Bookkeeping
  • Oral and written communications
  • Problem-solving skills
  • Time Management

Timeline

Front Desk Agent

KDF Global
11.2023 - 02.2024

Certified Nursing Assistant

Mobile Infirmary Hospital
02.2018 - 07.2019

Front Desk Receptionist

South Baldwin Regional Medical Center
01.2016 - 07.2017

High School Diploma -

Baker High School

Similar Profiles

CREATE PROFILE
Meghan McConnell