Meghan Shakespeare
Bethel Park,PA
Summary
Motivated college student with a strong willingness to learn and contribute, eager to apply classroom knowledge to real-world experiences. Possesses leadership qualities, quick learner with adaptive capabilities in diverse settings, impeccable work ethic, positive attitude, and great determination to make a significant impact in the healthcare industry. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
3
3
years of professional experience
Work History
Banquet Server
Southpointe Golf Club
Canonsburg, PA
06.2024 - Current
- Participated in ongoing training to enhance job skills and knowledge.
- Resolved guest complaints to maintain complete customer satisfaction.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
Banquet Server
Valleybrook Golf and Country Club
McMurray, PA
05.2022 - 08.2023
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Healthcare Administration And Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2025
High School Diploma -
Bethel Park High School
Bethel Park, PA06-2020
Skills
- Excellent Communication
- Customer Relations
- Supervision and leadership
- Microsoft Office/Excel proficiency
- Teamwork and Collaboration
- Public Speaking
- Friendly, Positive Attitude
- Analytical
Accomplishments
- Slippery Rock University of Pennsylvania: Dean's List
Basic Certificate for Quality and Safety, Institute for Healthcare Improvement December 2024
- Completed 18 hours of online learning in the areas of improvement capability, patient safety, leadership, person- and family-centered care and triple aim for populations
Affiliations
- Slippery Rock Women's Club Volleyball
Timeline
Banquet Server
Southpointe Golf Club
06.2024 - Current
Banquet Server
Valleybrook Golf and Country Club
05.2022 - 08.2023
Healthcare Administration And Management
Slippery Rock University of Pennsylvania
High School Diploma -
Bethel Park High School
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