Meghan Walton
New Cumberland,PA
Summary
My names Meghan Walton
I am a hard worker, i learn quickly. I am a very detailed oriented person. I double check my work before i submit anything.
I am good at multitasking and i am very loyal and reliable as a employee. I would love to find the job that i will retire at.
Overview
8
8
years of professional experience
Work History
Customer Service Rep
Sutherland Global
03.2024 - 04.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier/ Stocker
New Cumberland Grocery Outlet
New Cumberland, PA
12.2022 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Enrollment Coordinator
Capital Blue Cross
Harrisburg, PA
09.2021 - 12.2022
- Enroll patients into Medicare, Health plans, Dental plans, Vision plans .
- Made changes to plans
- Emailed the patients employers and verified conflicting information if it was different from what we had on file to the new application we had received.
- Collected information from UB's and entered manually into the system
- Had a quota of 70 or more a day and exceeded that.
Scanner
Keystcirpts
Mechanicsburg, PA
09.2016 - 09.2021
- Opened up the mail that we got in and scanned UB documents and images into computer systems accurately and efficiently.
- Maintained quality control standards for all scanned materials.
- Performed daily maintenance checks on scanner equipment to ensure proper functioning.
- Verified accuracy of scanned information by comparing it with original document.
- Adjusted scanning settings according to specific requirements of each job.
- Entered Medical codes into the system and researched
Loan Processor
PHEAA Westport
Mechanicsburg, PA
09.2016 - 09.2017
- Analyzed loan applications and supporting documents to determine eligibility for approval.
- Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
- Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Explained the various types of loans available and advised on the best product suited for customer's needs.
- Submitted loan applications to underwriting department for review and approval process.
- Maintained accurate records in computer database system during loan origination process.
Education
High School Diploma -
Cedar Cliff Highschool
Camp HIll06.2008
Skills
- ID Verification
- Returns Processing
- Payment Collection
- Product Recommendations
- Customer Service
- Cash Register Operation
- Drawer Balancing
- Payment Processing
- POS Systems
- Customer Assistance
- Cash Handling
- Cash Drawer Balancing
- Time Management Skills
- Complex Problem-Solving
Accomplishments
- Won “Employee of the Month” in 2016 at Target
- Won Employee of the Month in 2022 At the New Cumberland Grocery Outlet
- Microsoft Word Certified
Timeline
Customer Service Rep
Sutherland Global
03.2024 - 04.2024
Cashier/ Stocker
New Cumberland Grocery Outlet
12.2022 - 03.2024
Enrollment Coordinator
Capital Blue Cross
09.2021 - 12.2022
Scanner
Keystcirpts
09.2016 - 09.2021
Loan Processor
PHEAA Westport
09.2016 - 09.2017
High School Diploma -
Cedar Cliff Highschool