Meghan Zautner
Voorheesville,NY
Summary
Talented Manager with expert team leadership, planning, and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. College Student that is available to work the weekend, evening, and holiday shifts.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks, Barista
Guilderland, NY
11.2022 - Current
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Manger & Social Media Marketer
Ice Cream Station
Feura Bush, NY
05.2022 - Current
- Broke down, cleaned and sanitized work stations at end of shift.
- Adhered to company safety policies and procedures regarding proper food safety and sanitation.
- Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed content calendars for various social media platforms including Facebook, Instagram, and Tik Tok.
- Analyzed competitor activity across multiple channels to identify opportunities for improvement.
Manger
Twist Ice Cream Shoppe & Jericho Drive-Ins
Glenmont , NY
08.2020 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Conducted weekly inventories of raw materials and components on thework floor.
Education
Associate Degree in Nursing - Nursing
Hudson Valley Community College
Troy, NY05-2024
High School Diploma -
Clayton A Bouton High School
Voorheesville, NY06.2021
Skills
- Staff Management
- Policies and procedures
- Strategic planning
- Cash Register Operations
- Cooperative Attitude
- Customer Services
- Time Management
- Adaptability
- Organization
- Service Oriented
Timeline
Barista Trainer
Starbucks, Barista
11.2022 - Current
Manger & Social Media Marketer
Ice Cream Station
05.2022 - Current
Manger
Twist Ice Cream Shoppe & Jericho Drive-Ins
08.2020 - 11.2021
Associate Degree in Nursing - Nursing
Hudson Valley Community College
High School Diploma -
Clayton A Bouton High School
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