Meghann McNamee
Bellevue,PA
Summary
Dedicated and personable individual with a strong commitment to providing exceptional customer experiences. A quick learner with a positive attitude, I am ready to leverage my interpersonal skills, attention to detail, and passion for delivering top-notch hospitality.
Overview
10
10
years of professional experience
Work History
Medical Secretary
Allegheny County Medical Examiner's Office
11.2022 - Current
- Maintaining an organized filing system of paper and electronic documents
- Maintaining the chain of custody in the maintenance and transfer of evidence and documentation (including but not limited to photographs, case reports, death certificates, and microscope slides).
- Communicate and interact effectively and professionally with medical staff, police, grieving families, visitors, etc.
- Read and interpret medical reports and to provide or extract information.
Table Games Floor Supervisor
Rivers Casino
08.2013 - 10.2017
- Supervised and monitored all games within the assigned area, ensuring adherence to gaming regulations and company policies.
- Oversaw the opening and closing of table games, conducting accurate counts as provided by dealers.
- Tracked and recorded player buy-ins, wins, losses, and bet amounts accurately and efficiently.
- Completed rating cards for players, contributing to an enhanced customer experience.
- Initiated and verified fills to tables, ensuring a smooth and seamless gaming operation.
- Investigated and resolved guest complaints and concerns, adhering to established procedures.
- Exhibited composure and sound decision-making when addressing guest demands and potential issues.
Education
Bachelor of Science - Forensic Science
Point Park University
Pittsburgh, PA05.2021
Skills
- Exceptional customer service
- Clear and effective communication
- Knowledge of dining room and service procedures
- Math skills
- Point-of-sale system proficiency
- Ability to handle high-pressure situations
- Team collaboration
- Time management
- Critical thinking abilities
Timeline
Medical Secretary
Allegheny County Medical Examiner's Office
11.2022 - Current
Table Games Floor Supervisor
Rivers Casino
08.2013 - 10.2017
Bachelor of Science - Forensic Science
Point Park University
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