Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mehgan Ortiz

Jacksonville

Summary

Motivated college senior looking to acquire hands on experience in a related field of study and potential permanent position post-graduation.

Overview

8
8
years of professional experience

Work History

Chiropractic Assistant

100% Chiropractic
08.2024 - Current


  • Data entry and administrative writing and reporting
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Obtained and documented patient medical history and current complaints at intake.
  • Improved office efficiency by organizing patient records and ensuring easy access for doctors.
  • Maintained cleanliness and order in treatment and waiting areas, ensuring safe and inviting space for patients.
  • Increased patient retention by following up on treatments and encouraging future appointments.
  • Contributed to reduction in administrative errors by updating and reviewing patient records.
  • Contacted insurance carriers to determine patients' coverage.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
  • Answered phones to respond to customer questions, provide information and schedule appointments.

Keyholder

Anthropologie
07.2022 - 08.2024
  • Delegation of tasks
  • Receiving of shipment/processing of shipment paperwork
  • Cash handling / balancing of drawer
  • Customer service engagement specialist
  • Understanding of Key Performance Indicators
  • Answering telephone calls
  • Managing / deescalating of customer complaining

Bartender/Server

Blue Crab Crabhouse Jacksonville, FL
02.2021 - 05.2022
  • Handling cash and balancing tills
  • Ensuring wait staff completed cleaning duties
  • Dismissal of waitstaff
  • Taking customer orders, ensuring a positive dining experience
  • Responsible for all drinks ordered throughout the restaurant
  • Inventory

Waitress

Joe's Pizza and Pasta
11.2018 - 06.2019
  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions, and sharing additional information with restaurant patrons
  • Handling money and balancing tills

Hostess

Sombrero Mexican Restaurant
09.2017 - 03.2018
  • Welcoming guests in a warm and friendly manner
  • Seat guests and manage seating chart
  • Maintaining a neat workstation
  • Answering phone systems

Education

Communications Major - digital marketing, advertising, and communication strategies

Lamar University
Beaumont, TX
12.2025

Skills

  • Customer service
  • Copywriting
  • Telephone etiquette
  • Microsoft Office
  • Scheduling appointments management
  • Canva
  • Front desk administration
  • ProCreate
  • Logo creation

Timeline

Chiropractic Assistant

100% Chiropractic
08.2024 - Current

Keyholder

Anthropologie
07.2022 - 08.2024

Bartender/Server

Blue Crab Crabhouse Jacksonville, FL
02.2021 - 05.2022

Waitress

Joe's Pizza and Pasta
11.2018 - 06.2019

Hostess

Sombrero Mexican Restaurant
09.2017 - 03.2018

Communications Major - digital marketing, advertising, and communication strategies

Lamar University

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