Mehret Gebrehiwet
Springfield,VA
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
Barrios Technology
Houston, Texas
08.2023 - Current
- Managed database systems containing customer contact information.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Processed invoices for payment using accounting software applications.
- Answered questions from customers regarding products and services offered by the company.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Prepare outgoing packages for pick-up, and mail and/or fax documents as requested.
• Operate and troubleshoot office equipment, including coordination of vendor support as needed. (E.g. Ensure the lobby area, kitchen/office stations, and conference rooms are neat and clean. Direct, coordinate, and, when needed, supervise all relevant tradespeople for cleaning, repairs, and maintenance to ensure a consistently clean and well-maintained office. Escort facility service vendors. - Assisted with the development of new policies and procedures related to record management.
- Entered incident information into the computerized record management system.
- Developed and maintained computerized record management systems to store and process data.
Project/Print Sales Consultant
FED Office
Springfield, VA
08.2023 - 08.2025
- Negotiated vendor contracts to secure optimal pricing for materials and services.
- Prepared detailed cost estimates for print jobs based on client specifications.
- Delivered customer service support to identify and address printing needs.
- Maintained accurate records of customer orders, payments, and job statuses.
- Researched emerging printing technologies to enhance competitive positioning.
- Developed professional presentations outlining product features, services, and pricing.
- Contributed to marketing campaigns promoting company's printing services.
- Conducted market research and analyzed industry trends to inform pricing decisions.
- Create and manipulate spreadsheets to research and support databases
Administrative Assistant
United Community Ministries
Alexandria, VA
06.2017 - 08.2023
- Participated in networking events focused on connecting organizations working towards similar goals.
- Developed surveys to identify needs and interests of target audiences.
- Tracked progress on various projects related to community engagement initiatives.
- Worked closely with staff members in designing creative campaigns for promoting upcoming events or programs.
- Researched best practices in building meaningful relationships between organizations and their communities.
- Ensured compliance with relevant laws or regulations pertaining to public interactions through proper documentation.
- Scheduled appointments between clients and customers and internal staff members.
Program Specialist
Fairfax County Family Services
Fairfax, VA
09.2011 - 05.2016
- Collaborated with other departments within organization on cross-functional projects.
- Compiled reports summarizing progress towards goals and objectives of the initiative.
- Organized and facilitated meetings with key stakeholders to discuss project objectives.
- Coordinated resources for program implementation, including personnel and materials.
- Monitored budget allocations for various aspects of the project, ensuring compliance with fiscal requirements.
Education
Master of Science -
Colorado Technical University
Colorado Springs, CO 06.2021 - 06.2022
Master of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO06-2021
Bachelor of Science - Communications
George Mason University
Fairfax, VA01-2005
Skills
- Database management
- Invoice processing
- Office supply management
- Customer service
- Mail coordination
- Office equipment maintenance
- AI
- Teams
- Co-pilot
- Sap Travel; Federal Travel application
- Budget monitoring
Accomplishments
- Barrios Technology 2024 Customer Service and Dedication Award
Timeline
Administrative Assistant
Barrios Technology
08.2023 - Current
Project/Print Sales Consultant
FED Office
08.2023 - 08.2025
Master of Science -
Colorado Technical University
06.2021 - 06.2022
Administrative Assistant
United Community Ministries
06.2017 - 08.2023
Program Specialist
Fairfax County Family Services
09.2011 - 05.2016
Master of Science - Criminal Justice
Colorado Technical University
Bachelor of Science - Communications
George Mason University