Mehrnaz Zanganeh
Upper Arlington,Ohio
Summary
An accomplished Clinical Supervisor with over twenty years of comprehensive experience in dental management, adept at leading a diverse team of 50+ dentists. Proven track record in elevating clinical standards, optimizing workflows, and enhancing operational efficiency. Leveraging extensive expertise to drive operational excellence and foster professional development, cultivating an environment where teams thrive in clinical knowledge and decision-making capabilities. Dedicated to continuous process improvement and committed to advancing excellence and innovation in dental care delivery. Passionate about contributing to the dynamic evolution of dental practices, ultimately enhancing patient care and practice outcomes
Overview
30
30
years of professional experience
1
1
Certification
Work History
Clinical Manager
Ohio State Dental Faculty Practice
2022.08 - Current
- Manage overall clinical operations at Ohio State Dental Faculty Practice, ensuring seamless management and optimization of services.
- Supervise the day-to-day chairside activities for a diverse team of over 50+ faculty members and employees, spanning all 9 dental specialties, guaranteeing the delivery of top-tier care and operational efficiency.
- Lead the recruitment, training, and performance evaluation processes for dental support staff, fostering a culture of excellence and continuous improvement.
- Provide collaborative support as an instructional hygienist, leveraging expertise to contribute directly to patient care and operational flexibility.
- Calibrating with hygienists for best course of action on treatment planning and patient care.
- Provide strategic leadership in clinical operations, meticulously overseeing sterilization protocols, regulatory compliance, and infection control measures to uphold the highest standards of patient safety.
- Manage end-to-end supply chain logistics, including inventory management, procurement, and equipment maintenance for all operatory rooms, ensuring uninterrupted workflow and resource availability.
- Supervise a dynamic float pool of dental assistants and hygienists, serving as the primary point of contact for resolving issues related to chairside support, supplies, or equipment.
- Produce accurate monthly payroll reports for finance management, demonstrating precision and attention to detail in financial operations while serving as a backup resource to the Dental Faculty Practice Director.
- Develop and execute monthly doctor/dental assistant assignments, optimizing staff allocation and workflow efficiency to meet patient demand effectively.
Adjunct Instructor for Dental Hygiene Program
Columbus State Community College (Columbus, Ohio)
2003.01 - Current
- Conducted comprehensive instruction in Pre-Clinic and Pain Management and clinic courses, overseeing training, monitoring, and grading students' performance in clinical procedures and instrument handling.
- Facilitated Sharpening Skills workshops, while delivering specialized training in pain management techniques, encompassing the administration of local anesthetics and Nitrous Oxide, and adjunctive therapies.
- Led educational sessions on patient management during clinical sessions and in radiology, actively assessing student competencies, assigning grades, and providing constructive feedback on documentation and performance reviews.
Dental Hygiene Position
Ohio State Dental Faculty Practice
2021.12 - 2022.08
- Maintained accurate and updated patient records, including comprehensive medical histories and treatment plans, enhancing diagnostic precision and facilitating tailored treatments.
- Applied fluoride treatments and dental sealants proficiently, safeguarding patients' teeth against decay and promoting long-term oral health.
- Collaborated closely with dentists to craft and execute personalized care strategies, ensuring optimal dental health outcomes for patients.
- Developed customized periodontal maintenance programs tailored to individual patient needs, particularly addressing gum disease and related concerns.
- Conducted patient education sessions on preventive oral care measures to mitigate future dental issues, emphasizing the role of proper hygiene and nutrition in oral health.
- Implemented rigorous infection control protocols, meticulously sterilizing instruments and upholding stringent cleanliness standards to ensure patient safety.
- Utilized state-of-the-art digital radiography techniques proficiently to capture high-resolution images for accurate diagnosis and treatment planning.
- Maintained a hygienic environment by sterilizing equipment meticulously, thereby minimizing infection risks and ensuring safe dental procedures.
- Specialized in pediatric dental care, prioritizing children's comfort during visits and instilling healthy oral habits from an early age.
- Recorded and updated patient data in AxUim, ensuring the accuracy and completeness of medical and dental records for streamlined patient care.
Dental Hygiene Duties
Dental Associates
2020.07 - 2021.12
- Proficient in treatment planning and patient enrollment, ensuring comprehensive care for soft tissue and oral health.
- Skilled in performing routine prophylaxis, root planning, and periodontal treatments, proficiently administering local anesthetic and Nitrous Oxide for patient comfort.
- Experienced in digital radiography and proficient with intra and extra-oral camera screening for precise diagnosis.
- Customizes dental hygiene care plans tailored to individual patient needs, ensuring optimal treatment outcomes.
- Proficient in utilizing SoftDent software to manage patient records and streamline administrative tasks effectively.
Obstructive Sleep Apnea Clinical Coordinator
Mark Levy DDS/Sleep Better Columbus (Hilliard, Ohio)
2015.06 - 2021.12
- Facilitated the setup and data download for Home Sleep Testing, ensuring seamless patient experience and accurate data collection.
- Conducted comprehensive patient workup examinations, including the diagnosis and management of Obstructive Sleep Apnea, Sinus conditions, and utilization of CBCT radiography/scanning for precise assessment.
- Proficient in both traditional impression taking techniques and digital scanning impressions (Carestream), ensuring precise bite registrations and impressions for treatment planning.
- Orchestrated the delivery of Sleep Apnea Appliances (SAA) and crafted AM aligners, utilizing a meticulous approach to achieve optimal positioning and patient comfort.
- Proficiently managed photography records and adeptly handled adjustments and gradual advancements of various SAA appliances to optimize therapeutic outcomes.
- Addressed clinical challenges with agility and expertise, providing effective solutions to ensure patient comfort and treatment success.
- Utilized diverse medical software applications to generate SOAP notes for billing and comprehensive reports for collaborating physicians and specialists.
- Provided invaluable assistance throughout all stages of examination and treatment for patients with Temporomandibular Joint Disorder (TMD), ensuring comprehensive care and patient satisfaction.
Dental hygiene duties
Mark Levy DDS, an LVI Preferred Dentist (Columbus, Ohio)/ Sleep Better Columbus
2000.06 - 2021.12
- Conducted comprehensive treatment planning and facilitated patient enrollment, ensuring thorough care of soft tissue and providing routine prophylaxis, root planning, and periodontal treatments, proficiently administering local anesthetic and Nitrous Oxide as needed.
- Skilled in digital radiography and proficiently utilized intra and extra-oral camera screening for precise diagnostics.
- Expertise in taking impressions and occlusal registrations using various materials and digital scanning methods, contributing to accurate treatment planning and execution.
- Produced diagnostic models and bleaching trays with precision, and effectively applied sealants and Fluoride treatments to enhance patient oral health.
- Tailored dental hygiene care plans to meet individual patient needs, optimizing outcomes and ensuring patient satisfaction.
- Proficient in utilizing dental management software such as Open Dental, Dentrix, Dexis, Sedexis, and Dental Writer, as well as adept at employing various voice recognition software for streamlined administrative tasks.
- Cross-trained in all administrative responsibilities, excluding insurance duties, encompassing patient communication via phone calls, referrals, scheduling, recalls, and report generation.
- Developed informative handouts and pamphlets to educate patients on oral health maintenance and treatment options, enhancing patient understanding and engagement.
Dental Hygiene duties
Just Smiles Dentistry ( Hilliard, Ohio) concurrent with Dr. Mark Levy (Hilliard, Ohio)
2019.03 - 2020.03
- Managed specialized care, dedicating one full day to treating patients with severe periodontal disease, and another day to comprehensive general hygiene duties."
Dental Hygiene Department Consultant
Lyonsgate Practice Management (Columbus, Ohio)
2014.04 - 2018.01
- Provided advanced training to Dental Hygiene Departments on soft tissue management, technologies, and communication skills, enhancing patient care.
- Prepared concise presentations and reports for senior staff, aiding decision-making processes.
- Educated staff on organizational objectives, fostering alignment and empowerment for collective success.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
Dental Assistant Duties
Mark Levy DDS ( Columbus, Ohio)
1993.11 - 2000.06
- Performed chair-side dental assisting duties with proficiency in sterilization protocols, fabrication, and cementation of temporary crowns, bridges, and onlays.
- Proficient in dental radiography techniques, adept at impression-taking, and skilled in model preparation.
- Expertise in fabricating custom teeth whitening trays and night guards to meet patient needs and satisfaction."
Dental Assistant Instructor
Central Ohio Dental Career
1995.04 - 1999.01
- Trained dental assistants comprehensively in clinical duties and patient care.
- Collaborated with fellow instructors to develop innovative teaching methods that increased overall student satisfaction within the program.
- Inventoried lab and classroom tools and supplies and ordered more.
- Improved student competency by implementing hands-on dental assistant training exercises.
Education
Dental Assisting Training -
Central Ohio Dental Career
Associate Degree - Dental Hygiene
Columbus State Community College
Bachelorette Degree - English Language Translating
Tehran Azad University (Tehran, Iran)
Industrial Accounting Training -
Jame-Jam Trading School
Skills
- Clinical Management/Leadership
- Staff Supervision
- Faculty Clinical Instructor
- Registered Dental Hygienist
- Operations Management
- Business Process Improvement
- Strategic Planning
- Professional Staff Development
- OSHA and HIPAA expertise
- Onboarding and coaching
- Training program implementation
Certification
- 12/01/23, CPR Renewal
- 10/01/11, Administration and monitoring Nitrous Oxide
- 01/01/07, Local Anesthetic License
- 05/01/06, Medical Emergencies ( qualified to practice Dental Hygiene without dentist present)
- 11/01/95, Ohio Dental Radiology License
References
available upon request
Timeline
Clinical Manager
Ohio State Dental Faculty Practice
2022.08 - Current
Dental Hygiene Position
Ohio State Dental Faculty Practice
2021.12 - 2022.08
Dental Hygiene Duties
Dental Associates
2020.07 - 2021.12
Dental Hygiene duties
Just Smiles Dentistry ( Hilliard, Ohio) concurrent with Dr. Mark Levy (Hilliard, Ohio)
2019.03 - 2020.03
Obstructive Sleep Apnea Clinical Coordinator
Mark Levy DDS/Sleep Better Columbus (Hilliard, Ohio)
2015.06 - 2021.12
Dental Hygiene Department Consultant
Lyonsgate Practice Management (Columbus, Ohio)
2014.04 - 2018.01
Adjunct Instructor for Dental Hygiene Program
Columbus State Community College (Columbus, Ohio)
2003.01 - Current
Dental hygiene duties
Mark Levy DDS, an LVI Preferred Dentist (Columbus, Ohio)/ Sleep Better Columbus
2000.06 - 2021.12
Dental Assistant Instructor
Central Ohio Dental Career
1995.04 - 1999.01
Dental Assistant Duties
Mark Levy DDS ( Columbus, Ohio)
1993.11 - 2000.06
Dental Assisting Training -
Central Ohio Dental Career
Associate Degree - Dental Hygiene
Columbus State Community College
Bachelorette Degree - English Language Translating
Tehran Azad University (Tehran, Iran)
Industrial Accounting Training -
Jame-Jam Trading School
- 12/01/23, CPR Renewal
- 10/01/11, Administration and monitoring Nitrous Oxide
- 01/01/07, Local Anesthetic License
- 05/01/06, Medical Emergencies ( qualified to practice Dental Hygiene without dentist present)
- 11/01/95, Ohio Dental Radiology License
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