Mei Ling Stinger
Saratoga Springs
Summary
Dynamic Shift Lead at Crumbl with a strong focus on customer service and employee training. Successfully enhanced guest satisfaction through effective problem resolution and team motivation. Proven expertise in cash handling and performance improvement, fostering a positive work environment while driving operational excellence. Committed to delivering exceptional results and cultivating strong relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl
01.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Intern
Thunder Ridge Elementary
01.2025 - 05.2025
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
Instructor
Mathnasium
05.2024 - 04.2025
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Volunteer
Blank Park Zoo
06.2020 - 08.2020
- Participated in ongoing training programs to expand knowledge base on various species within the zoo.
- Enhanced visitor experience by providing educational information on animal species and habitats.
- Removed trash, debris and other waste materials from premises.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UT05-2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Performance improvement
- Cash handling
- Inventory counts
- Student engagement
- Classroom management
Accomplishments
- Completion of the Teaching as a Profession CTE Pathway
- 4.0 GPA every year of High School
- Played first varsity singles on Westlake's tennis team
Certification
I am certified in Teaching as a Profession 1 and 2
I am certified in Child Development
I completed the Teaching as a Profession CTE pathway
Languages
French
Limited Working
Timeline
Intern
Thunder Ridge Elementary
01.2025 - 05.2025
Instructor
Mathnasium
05.2024 - 04.2025
Shift Lead
Crumbl
01.2023 - Current
Volunteer
Blank Park Zoo
06.2020 - 08.2020
High School Diploma -
Westlake High School
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