Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Meirielly Williams

St Clair Shores

Summary

Dynamic and detail-oriented professional with a proven track record at Husky Envelope, excelling in client support and conflict resolution. Adept at data management and analysis in Excel, I consistently enhanced customer loyalty through empathetic service. Fluent in Portuguese, I thrive in fast-paced environments, ensuring quality and productivity in every task. Dedicated in helping customers and cultivating a positive image of the company. Excel in both environment alone and as a team.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Husky Envelope
04.2019 - Current
  • Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls and emails efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, quotes, and company information.
  • Data entry using company software.

Assembly Line Production Worker

Fuyao Glass America
05.2018 - 04.2019
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Assembly Line Worker

Detroit Thermal Systems
01.2018 - 05.2018
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.


Assembler

Rinstrum
10.2017 - 12.2017
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.

Packer

Aerotek
01.2017 - 10.2017


  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Assembly Worker/Translator

Comau
02.2013 - 08.2014
  • Followed detailed assembly instructions, processes, and procedures.
  • Completed assigned tasks quickly to decrease production time.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
  • Translation of Assembly Instructions from English to Portuguese.

Education

No Degree - Health

Henry Ford College
Dearborn, MI

High School Diploma -

Colegio Sao Goncalo
Cuiaba, Brazil
09-2002

Skills

  • Client support
  • Detail-oriented data management
  • Fast and accurate typing
  • Experienced with Microsoft Office applications
  • Windows operating system proficiency
  • Data analysis in Excel
  • Fluent in Portuguese

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Customer Service Representative

Husky Envelope
04.2019 - Current

Assembly Line Production Worker

Fuyao Glass America
05.2018 - 04.2019

Assembly Line Worker

Detroit Thermal Systems
01.2018 - 05.2018

Assembler

Rinstrum
10.2017 - 12.2017

Packer

Aerotek
01.2017 - 10.2017

Assembly Worker/Translator

Comau
02.2013 - 08.2014

No Degree - Health

Henry Ford College

High School Diploma -

Colegio Sao Goncalo

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