Mekhi Mckinstry
Richmond
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
Work History
Driver Helper
Summers Logistics Solutions LLC
Richmond
01.2021 - Current
- Provided excellent customer service by answering questions about products or services offered by company.
- Inspected vehicles for mechanical safety issues prior to operation.
- Secured items in truck by strapping over protective padding.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Communicated with dispatching regarding changes to routes, deliveries and orders.
- Used scanners to track parcel information, condition or receipt.
Cashier
The Home Depot
06.2019 - 01.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped with purchases and signed customers up for rewards program.
Sales Associate
Hibbits Sporting Goods
10.2016 - 01.2018
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Placed special orders or called other stores to find desired items.
- Tracked sales performance metrics to identify trends in market place.
- Attended weekly team meetings to review performance goals and objectives.
- Processed credit card transactions quickly and securely.
- Prepared merchandise for purchase or rental.
- Greeted customers and provided exceptional customer service.
Education
Certified Barber -
Trends Barber College
Houston, TXDiploma -
Thurgood Marshell High School
Missouri City, TXSkills
- Customer service
- Cash/Credit Card Processing
- 10 Keypad
- Inventory
- Merchandise stocking
- Organizing
- Problem solving
- Time management
- Scanner operation
- Truck loading
References
Available upon request
Timeline
Driver Helper
Summers Logistics Solutions LLC
01.2021 - Current
Cashier
The Home Depot
06.2019 - 01.2021
Sales Associate
Hibbits Sporting Goods
10.2016 - 01.2018
Certified Barber -
Trends Barber College
Diploma -
Thurgood Marshell High School
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