Mekhi Payne

• Supervised team members to ensure efficient workflow and adherence to quality standards.
• Trained new staff on operational procedures and customer service best practices.
• Managed inventory levels, ensuring timely restocking of supplies to meet demand.
• Coordinated daily shift schedules, optimizing labor resources for peak hours.
• Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
• Monitored food safety practices, maintaining compliance with health regulations.
• Implemented process improvements that reduced order preparation time significantly.
• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
• Conducted performance evaluations for team members, providing constructive feedback for growth.
• Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
• Mentored team members in professional development activities that ultimately led to promotions within the organization.
• Collaborated with management to develop strategies for improving overall store operations.
• Streamlined inventory management processes to reduce waste and increase profitability.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Educated staff on strategies for handling difficult customers and challenging situations.

• Assisted customers in product selection, enhancing overall shopping experience.
• Managed inventory levels, ensuring accurate stock replenishment and organization.
• Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
• Collaborated with team members to create visually appealing merchandise displays.
• Educated customers on promotions and loyalty programs, driving engagement and sales.
• Resolved customer inquiries and complaints promptly, fostering positive relationships.
• Trained new associates on store policies and operational procedures, promoting team cohesion.
• Analyzed sales trends to recommend product ordering strategies for optimal inventory management.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Bussiness major in accounting