Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mekinzee Marcoe

Scottsbluff,NE

Summary

Poised, personable, customer-driven professional with dynamic safety and service skills. Highly effective in diffusing unsatisfied customer situations and working well alongside team members. Known for excellent customer service and a warm welcoming attitude.

Overview

6
6
years of professional experience

Work History

Server

Applebee's Grill + Bar
08.2022 - Current
  • Greeted guests within a timely fashion of two minutes or less and provided them with warm welcome to the establishment.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices to keep guests comfortable.
  • .Cared for roughly 80 guests per shift and ensured they all received excellent service and never left unhappy
  • Resolved customer complaints promptly and professionally to maintain positive reputation and keep my guests satisfied.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Answered customers' questions, recommended items, and upsold whenever possible to increase sales.
  • Checked in on all of my tables 3-4 throughout their dining experience to ensure everything was up to standard.
  • Created welcoming conversation with guests to help them feel less like a customer and more like a friend while dining with me.

Cleaner

Family Business
01.2018 - Current
  • Increased customer satisfaction by ensuring that all services provided consistently went above and beyond customer expectations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid close attention to detail during all tasks performed.
  • Showcased adaptability in adjusting work schedules according to changing demands from clients.

Youth Leader Volunteer

Scottsbluff County 4-h
04.2020 - 08.2023
  • Coordinated and managed club meetings for members of the group.
  • Coordinated fundraising efforts in order to secure necessary funding to keep the program running
  • Contributed to a positive atmosphere by fostering open communication between participants, parents, and staff members.
  • Supported the development of social skills and self-esteem in young participants
  • Cared for and watched over all group members ensuring everyone was safe while still maintaining a fun atmosphere.

Education

Associate of Science - Surgical Technology

Western Nebraska Community College
Scottsbluff, NE
08.2025

Skills

  • Team Player
  • Professional Appearance
  • Reliable and Responsible
  • Hospitality service expertise
  • Transactions and Cash Handling
  • Time Management
  • Flexible and Adaptable
  • Warm and Friendly
  • Service prioritization
  • Guest Engagement

Timeline

Server

Applebee's Grill + Bar
08.2022 - Current

Youth Leader Volunteer

Scottsbluff County 4-h
04.2020 - 08.2023

Cleaner

Family Business
01.2018 - Current

Associate of Science - Surgical Technology

Western Nebraska Community College
Mekinzee Marcoe