Summary
Overview
Work History
Education
Skills
Certification
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MEKKA MOSLEY

Fayetteville,NC

Summary

Passionate and experienced healthcare professional in healthcare admin,with a proven track record of bringing forth the necessary skills and work ethic to support productivity and efficiency in a busy healthcare environment. Adept in effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Phlebotomist

PathGroup
Fayetteville, NC
07.2023 - Current
  • Greets customers appropriately. Treat all customers in a courteous manner.
  • Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
  • Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
  • Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Completes requisitions accurately.
  • Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
  • Researches test/client information utilizing lab computer system.
  • Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
  • Package specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen.
  • Demonstrates proficiency of proper collection methods and proper processing of all specimens.
  • Maintains required records and documentation.
  • Maintains daily records and all appropriate PSC/IOP Phlebotomy logs.
  • Assist with compilation of monthly statistics and data.
  • Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
  • Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
  • Demonstrates organizational commitment.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
  • Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
  • Performs duties in independent manner.
  • Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
  • Contributes to a positive work climate and to the team effort of the department and company.
  • Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
  • Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
  • Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
  • Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Phlebotomist

ACCU reference medical lab
Fayetteville, NC
12.2021 - 07.2023
  • Served as a friendly and helpful first point of contact for all those entering and departing the medical center.
  • Maintained knowledge of many procedures and services offered.
  • Confirmed appointments prior to arrival and booked follow up appointments.
  • Coaches, mentors and trained new hires and students in clinical for growth and development.
  • Performed all tasks and functions assigned to me to ensure optimal support.
  • Receives, greets and assists patients in a timely and courteous manner. Interacts professionally with physicians and clinic staff to gather relevant information including, billing information and to clarify orders.
  • Submits requisitions and orders tests in multiple laboratory systems. Collects all appropriate consents including all preauthorizations and ABNs (Advance Beneficiary Notice) as required by governmental agencies.
  • Works in Advanced MD EHR & PM.
  • ICD-10 Coding.
  • Completes administrative duties including scanning of all relative patient data, and tracking monthly workload performance.
  • Answers phone in a courteous, clear and timely manner, records orders for lab tests and accurately provides appropriate reports to proper personnel according to compliance regulations.
  • Problem solves issues for physicians; faxes information to offices; and dispatches couriers for pickup.
  • Inputs and accesses information via the laboratory computer systems. Instructs patients on proper preparation/collection for tests ordered and distributes collection containers when necessary.
  • Processes specimens for testing including identifying; sorting; aliquoting, centrifuging and labeling specimens appropriately. Packages and prepares specimens for transport while maintaining appropriate specimen temperature for stability.
  • Maintains par level supplies.
  • Accurately and efficiently performs waived testing as required when applicable.
  • Proficiency in blood collection and performs tasks in timely and accurate manner.

Phlebotomist

LabCorp
Cary
09.2021 - 12.2021
  • Perform blood collections by venipuncture and capillary techniques for all age groups.
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner.
  • Process billing information and collect payments when required.
  • Prepare all collected specimens for testing and analysis.
  • Maintain patient and specimen information logs.
  • Provide superior customer service to all patients and Providers.
  • Administrative and clerical duties as necessary.
  • Determine the acceptability of specimens for testing according to established criteria.
  • Prepare, test and evaluate new reagents or controls.
  • Perform gram stain and microscopic examinations of body fluid, sputum, and other complex clinical specimens.
  • Utilize laboratory protocols and guides in the conduct of tests; determines situations requiring advanced procedures and those not covered by established procedures and guides.
  • Coordinate and manage human blood products for transfusions in support of emergent patient care situations.
  • Perform linearity studies and proficiency testing for CAP accreditation standards.

Phlebotomist

Cape Fear Valley Hospital
Fayetteville, NC
04.2019 - 06.2021
  • Effectively managed a high-volume of communication between providers and patients.
  • Acted as a liaison between insurance providers, patients, and other internal members.
  • Maintained professional communication with individuals across the healthcare field.
  • Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Working with COVID-19 Patients.
  • Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
  • Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
  • Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
  • Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service while maintaining a safety environment while working during a pandemic COVID-19.
  • Coaches, mentors and trained new hires and students in clinical for growth and development opportunities in skills and empowerment.
  • Was trained in pediatrics as well, performing both heel sticks and venipunctures on newborns and children.
  • Assisted ICU RN's.
  • Assisted the MTS by timing in specimen, centrifuging, aliquoting, and making sure specimens got to the appropriate testing sites.

Education

Bachelor of Science - Healthcare Admin

Capella University
06.2025

Dipolma - Phlebotomy

Fayetteville Technical Community College
Fayetteville, NC
02.2019

High school diploma -

Penn Foster
Fayetteville, NC
06.2018

Skills

  • Medical Records
  • Medical Billing
  • Hospital Experience
  • EMR Systems
  • Phlebotomy
  • Venipuncture
  • Data entry
  • Critical Care Experience
  • ICD-10
  • Epic
  • Laboratory Experience
  • Blood sampling
  • Patient Care
  • Laboratory Procedures
  • Vital Signs
  • ICD Coding
  • Insurance Verification
  • Clerical Experience
  • Medical Office Experience
  • Microsoft Word
  • Experience Administering Injections
  • Phone Etiquette
  • Triage
  • Creativity
  • Decision Making
  • Self-motivation
  • Fast Learner
  • Adaptability
  • Customer Service
  • Critical thinking and problem solving
  • Ability to Work in a Team
  • Leadership Skills
  • Time Management
  • Teamwork
  • Leadership
  • Communication
  • Ability to Work Under Pressure
  • Communication Skills
  • Ability to Multitask
  • Effective Time Management
  • Administrative Skills
  • Medical Terminology
  • Project Coordination
  • Computer Skills

Certification

Certified Phlebotomy Technician

Languages

English

<Enter your own>

Willing To Relocate: Anywhere

Timeline

Phlebotomist

PathGroup
07.2023 - Current

Phlebotomist

ACCU reference medical lab
12.2021 - 07.2023

Phlebotomist

LabCorp
09.2021 - 12.2021

Phlebotomist

Cape Fear Valley Hospital
04.2019 - 06.2021

Bachelor of Science - Healthcare Admin

Capella University

Dipolma - Phlebotomy

Fayetteville Technical Community College

High school diploma -

Penn Foster

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MEKKA MOSLEY