Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Meklit Tmariam

Garland,TX

Summary

I'm a motivated dental assistant
engaging into opportunities that
contribute to my professional and
personal growth. I'm Reliable with
good communication skills looking
for a position where i can grow my
patient care skills and knowledge of
dental medicine.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Cigna
Garland, TX
08.2023 - 11.2023
  • Answering technical support inquiries via incoming calls, chat or email
  • Show excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues
  • Update peoples insurance
  • Setup appointments and handle claims.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Attended regular training sessions on updates and changes within the industry or organization.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Maintained strong call control and quickly worked through scripts to address problems.

Package Handler

Amazon
Mesquite, TX
03.2022 - 07.2022
  • Sorting, scanning, and stacking packages on pallets, and helping to get customer orders ready for delivery.
  • Palletized boxes to increase movement and shipment efficiency.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Picked products using RF scanner to fill orders.
  • Loaded completed orders on pallets according to delivery numbers.

Cashier

7/11
Richardson, TX
09.2021 - 02.2022
  • Handle money
  • Serve customers with a smile while operating the cash register
  • Order and product display planning
  • Clean the store and stock.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

Registered Dental Assistant - Dental Assisting

Pure Dental Assistant Acadamy
Mesquite, TX
12-2023

Under Grad -

Richland College
05.2023

High school degree -

Garland High School
05.2022

Skills

  • Appointment Scheduling
  • Information Security
  • Paperwork Processing
  • Instrument Preparation
  • Four Handed Dental Assisting
    Digital Radiology
    Sterilization/ Infection Control
    Impressions
    Whitening Tray Fabrication
    Restorative Procedures
  • Fabrication of Temporary Crowns
    Or Bridges
    Tray Set up
    Vital Signs
    Patient Care
    Charting
    Instrument Transfer
    Suction and Retraction

Languages

  • English
  • Amharic

Certification

  • RDA Licensed
    • CPR Licensed
    • Nitrous Oxide Certified

Timeline

Customer Service Representative

Cigna
08.2023 - 11.2023

Package Handler

Amazon
03.2022 - 07.2022

Cashier

7/11
09.2021 - 02.2022

Registered Dental Assistant - Dental Assisting

Pure Dental Assistant Acadamy

Under Grad -

Richland College

High school degree -

Garland High School

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Meklit Tmariam