Meko Husha
Columbus,OH
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Chipotle through exceptional customer service and efficient cash handling. Skilled in fostering positive relations and resolving complaints swiftly, showcasing strong work ethic and empathy. Achieved significant improvements in service delivery by training new team members and promoting teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Chipotle
6079 Parkcenter Circle
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card and check transactions to complete customer purchases.
Dishwasher
TopGolf
2000 Ikea Wy, Columbus Ohio
01.2024 - 09.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Inspected dishwashing equipment and reported issues to supervisor.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
Crew Member
McDonald's
4435 Executive Parkways
06.2022 - 09.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Westerville-South High School
Westerville, OHSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Certification
OSHA 10
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Chipotle
07.2024 - Current
Dishwasher
TopGolf
01.2024 - 09.2024
Crew Member
McDonald's
06.2022 - 09.2022
Westerville-South High School