Melani Reyes
Cocoa,FL
Summary
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillard's
Merritt Island, United States
03.2019 - 06.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Store Associate
Ross Dress For Less
Merritt Island, FL
02.2018 - 03.2019
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Increased sales and customer satisfaction through personalized servicing.
- Worked with loss prevention in monitoring shopper behavior.
- Informed customers of current store promotions to encourage additional sales purchases.
- Effectively located merchandise across various stores to address customer needs.
Sales Associate
Macy's
Merritt Island, FL
02.2017 - 10.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Associate of Arts - Cyber Security
Eastern Florida State College
Cocoa, FL12.2022
Skills
- Problem-solving skills
- Multi-tasking strength
- Internet-facing project
- Operational setup
- Programming literacy in C and Java
- Debugging systems
- Data security
- Password management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Microsoft and excel certified.
Timeline
Sales Associate
Dillard's
03.2019 - 06.2021
Store Associate
Ross Dress For Less
02.2018 - 03.2019
Sales Associate
Macy's
02.2017 - 10.2018
Associate of Arts - Cyber Security
Eastern Florida State College
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