Melanie Alvarado
Brooklyn,NY
Summary
Productive Seller possessing superior customer service mindset and 3 years of experience overseeing entire selling process from inventory creation to shipping. Skillful in managing and listing inventory and identifying new product opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate employer with strong organizational skills. Ready to help our team achieve company goals.
Overview
3
3
years of professional experience
Work History
Retail Seller at a Pharmacy
Mister.Patel
06.2021 - Current
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Enhanced store reputation with a focus on excellent customer experiences and building loyalty.
- Cultivated strong relationships with suppliers, negotiating advantageous pricing deals for the store''s benefit.
- Fostered teamwork among staff members through open communication channels that led to improved collaboration.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately while adhering to security protocols to minimize theft risks.
Education
High School Diploma -
Queens Technical School
37-02 47th Ave, Long Island City, NY 1110106.2021
Skills
- Merchandise presentation (Sales floor organization)
- Customer Relationship Building
- Cash Handling Accuracy
- Product Knowledge Expertise
- Multitasker
- Adaptable and Flexible
- Honest and Dependable
- Upselling strategies
- Building Customer Loyalty
- Creative Thinking
- Goal-Driven
- Reliable and Responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Seller at a Pharmacy
Mister.Patel
06.2021 - Current
High School Diploma -
Queens Technical School